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Problems with order.

RobertaRoberta
edited October 2012 in Shopping or Activation Support
Hello,

On September 11, 2012, I realized the order [issue-64131].

The order includes the following items:
• Back to the Future: The Game Art Portfolio
• Back to the Future: The Game Poster
• Jurassic Park Map Poster

Yesterday I received a package from Telltale, but the only item that contains it:
• Back to the Future: The Game Art Portfolio

And together with package comes the invoice of the order, described the three items that comprise this order.

That is, I did not get the two items:

• Back to the Future: The Game Poster
• Jurassic Park Map Poster

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited October 2012
    Posters ship in different containers and usually take a little longer to arrive.
  • RobertaRoberta
    edited October 2012
    Hello MattP!

    Thanks for the feedback!

    I was worried because in the other purchases, i received all items in just one package.

    But in this case, I will be awaiting, the receipt of the posters. :)
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