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episode 2 and 3 unavailable

Ramz 4 UkRamz 4 Uk
edited October 2012 in The Walking Dead - iOS Support
just purchased the walking dead app, for some reason it says that episode 2 and 3 are coming soon. On my brothers Iphone he has played episode 2 and is currently playing episode 3. Why am i not able to download episode 2 and 3? please help.

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited October 2012
    You will need to shut down the game application, make sure you are logged into the account you used to purchase the Walking Dead, and then re-launch the game. When you do this, you will see a black screen for a few moments. This is normal as an update will need to download. Afterward you should be able to download episode 2 from the in-game episodes menu.
  • EricGillis101EricGillis101
    edited October 2012
    I have the same problem accept mines episode 3 for IOS and I've done that and it never worked for me so is there any other way I can get it where I can download it
  • EricGillis101EricGillis101
    edited October 2012
    Can anyone also tell me if it would be safe too delete the game then reinstall it without paying for it cuz I really want episode 3 after d
    All I did pay for it so plz help
  • BerandorBerandor
    edited October 2012
    So far, I have re-downloaded the game twice. First I reinstalled it just on my mobile, and then to be sure I also deleted the copy on my mac and reinstalled.

    I also rebooted my iPhone five times now. I still seem to have the old version of the game (no notification option, no restore button). And both episodes 2 and 3 are unavailable. Or, to be exact: Coming Soon (I had already played episode two, so it was available once).

    I'm in Germany, too. Perhaps a solution might be to republish the updated game? or check whether the German AppStore has different settings?

    After rebooting and reinstalling several times, I am close to contacting Apple itself to demand a refund for the whole game. Please, at least address the issue.
  • BerandorBerandor
    edited October 2012
    Hey there!

    After several more tries, disabling Game Center might have done the trick (or just trying often enough). The episodes are free to download. And they download so far.

    Off to replay the game now :-)
  • spikey_markspikey_mark
    edited October 2012
    So, I downloaded episode one...played it, loved it and immediately purchased the multi pack option episodes 2-5.

    The App states episode 2 onwards are "coming soon" but I was so eager to know when...... that I scoured the net to then find out that they are out and lots of us are having whole heaps of trouble!

    I can't see much help going on around this forum. I have iPad 3 with a strong wi fi connection. Looks like the only option is to ask Apple for a refund or perhaps delete my saved episode 1 game and start again? See if it that works...what a pain. So disappointed.
  • spikey_markspikey_mark
    edited October 2012
    Okay.....got bored waiting for a reply, so, this is what I did and so far it has worked!

    I deleted the App from my iPad 3 and downloaded the game again from "My Purchases". Upon start up it goes on to offer you the option to purchase the multi pack option again. Click on no. It then goes on to offer you "reload purchases"...click yes....bingo! :)

    I'm currently downloading episode 2 and I'll probably have to start episode one again but hey, not too much of a hardship.

    I hope this helps someone. Good luck!
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