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File does not save. Game restarts once you wanna stop playing.

bigm713bigm713
edited October 2012 in The Walking Dead - PC/Mac Support
Just bought the game today, got halfway through episode one and once I paused it and selected main menu, the game restarted. And it did this twice!!!! Does anyone else has this problem??? I really want to play but if this problem continues, I will ask for a full refund..

Comments

  • YouWinAFREEiPODYouWinAFREEiPOD
    edited October 2012
    Have this problem too. I completely deleted everything and am trying to replay for the third time, but I haven't had success because bugs.
  • rlacrossrlacross
    edited October 2012
    I went to the screen where the options are Resume game, Settings, Mail menu, and Exit Game", and all of them start the game from the beginning. I had to hit cntrl alt delete to get out of the game. What is going on? I wish I read this forum before I bought this game. There are sooooo many bugs, it just not worth it .
  • MattPMattP ModeratorFormer Telltale Staff
    edited October 2012
    We are aware of this issue and investigating the cause. If you can answer a few questions, it may help to speed up the process. Thank you.

    - Do you have multiple windows logins? If so, do they all play the Walking Dead?
    - Do you have any other Telltale games installed on your computer?
    - Do you have a custom setup with multiple hard drives? Is the game installed on the same drive as your Operating System?
    - What scene were you in when you paused?
    - Was this issue experienced on a straight playthrough or have you exited the game and resumed your progress before it occurred?
    - Had you tried to pause before, or was this the first time? Was this the first time you played the game since installing it?

    - If you do a search on your computer for "prefs.prop" (without the quotes), how many results do you get? If less than 3, can you please tell me where these files are located?
This discussion has been closed.