Technical support for them is currently a gigantic hassle. We weighed our options and decided that for the time being it was a better decision to take them down until we could fix them up, and the switch over to the new store system was a good opportunity to do so. We'll be moving them over to the serial number-based unlocking system we're using for Sam & Max Season Two and then returning them to the store sometime in the next couple months.
That being said, the fact that they're currently grayed out on the My Games page is a bug, but you can still download them by going to www.telltalegames.com/support/findmyorder.
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