›

Cannot order S2 error

benhubbardbenhubbard
edited November 2007 in Shopping or Activation Support
Hey dudes I am trying to order S&MS2 but I am getting this error:

Error:

EXCEPTION_REQ_000001_MESSAGE

Error Number: REQ_000001

I add to cart, fill in the first page of details (credit card etc) but instead of verify order I get the Telltale header and the error. Tried a couple of times to no avail.

Comments

  • EmilyEmily Telltale Alumni
    edited November 2007
    I'm not sure what the problem is, other than that DR's server must have choked for some reason.

    Are you still getting the error today? Could you try a different browser? Also try again from a brand new cart, rather than continuing to check out with the same cart. (i.e. remove the game from your cart and add it again)
  • benhubbardbenhubbard
    edited November 2007
    Yeah it was still messing up today (I use Opera browser) so I switched to IE and it worked.

    I have ordered with Opera in the past no worries though.
  • EmilyEmily Telltale Alumni
    edited November 2007
    I don't even know what the error means, but I will check with Digital River to find out if it could be Opera-related.
This discussion has been closed.