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Bug - Retina MacBook Pro - unreadable text in The Walking Dead

joedrewjoedrew
edited November 2012 in The Walking Dead - PC/Mac Support
On my 15" Retina MBP, I can't read any of the text in The Walking Dead - instead, all that displays is boxes of garbage data.

Here's a giant screenshot.

Comments

  • carloml77carloml77
    edited November 2012
    joedrew wrote: »
    On my 15" Retina MBP, I can't read any of the text in The Walking Dead - instead, all that displays is boxes of garbage data.

    Here's a giant screenshot.

    When I play on my 13" 2009 Macbook Pro, I also get this problem. I'm running OSX 10.8.2.
  • DjNDBDjNDB Moderator
    edited November 2012
    Please try running the game in windowed mode, by pressing Command + F.
    If that works, changing the games graphics resolution in the settings might make it work in fullscreen.
  • carloml77carloml77
    edited November 2012
    DjNDB wrote: »
    Please try running the game in windowed mode, by pressing Command + F.
    If that works, changing the games graphics resolution in the settings might make it work in fullscreen.

    That seems to have fixed the problem for me. Thanks.
  • joedrewjoedrew
    edited November 2012
    Switching to a very low resolution - think 800x600 - did make the text appear. It's not a good solution, though; I hope Telltale puts this into their bug tracker!
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    When the game launches in full screen mode the first time, it will automatically select a resolution based on your computers current setting. If it does not find one that matches the available resolutions, you may need to set the resolution yourself. Once set, you should be able to play in full screen mode again.
  • joedrewjoedrew
    edited November 2012
    Matt - I should be clear that the problem isn't the resolution chosen by the game, but the fact that the text is displayed as garbage pixels. That's the bug here. :)
  • joedrewjoedrew
    edited November 2012
    Similar texture problem in episode 2, with the skybox and some foreground sprites showing garbage.

    Screenshot here.
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    That looks like a compatibility issue with your graphics card. It may be under-spec, or it could be forced anti-aliasing. If you turn anti-aliasing, after-effects, and shadows off in the Settings menu and this still occurs, you will need to turn anti-aliasing off in your video cards control panel.
  • joedrewjoedrew
    edited November 2012
    I don't have a video card control panel - I'm on OS X :)
  • afearafear
    edited November 2012
    This is definitely a Walking Dead bug. So far I cannot find a combination of settings that work properly.
This discussion has been closed.