Episode 5 still 'coming soon' (Telltale Store version)

i know that episode 5 is out, but on my game (pc version) it still says coming soon. any help?

Comments

  • edited November 2012
    anyone?
  • edited November 2012
    First, you need to give it more than two minutes.

    Second, you need to post this in the right section. I'll move it for you.

    Third, you need to be more specific. What version of the game do you have? The Steam version? Or the one from Telltale? Because if it's the second, you actually have to download the fifth episode and install it.
  • edited November 2012
    Darth Marsden,

    I am experiencing a similar issue on my OS X/Telltale version. You say that the with the Telltale version we must download Episode 5? Is this a different mechanism from how Episodes 2-4 were installed? The in-game download screen I typically use shows all of the episodes other than 5 are "Installed." Episode 5 is displaying "Coming Soon" with no option to download it. Any thoughts?

    You also mention needing to wait more then two minutes -- I know today was release day, but if it was just released 2 hours ago and there is an initial glitch in getting everything working, that's fine, too.

    Thanks!
  • edited November 2012
    I have the exact same problem. (not much help to you but I am wondering what the fix for this is)
  • edited November 2012
    I purchased the season pass directly from Telltale games and am unable to download Episode 5 on PC either. It just says "coming soon". Any ideas on this? Do you need any other info?

    Thank you.
  • edited November 2012
    Same problem.

    PC Version, non-steam. Backing up and removing the prefs and save files only prompts the game to tell me I don't have the necessary license to play the game and sends me to the Telltale site.

    Going to try re-installing the whole thing.
  • edited November 2012
    Frenchie3 wrote: »
    Same problem.

    PC Version, non-steam. Backing up and removing the prefs and save files only prompts the game to tell me I don't have the necessary license to play the game and sends me to the Telltale site.

    Going to try re-installing the whole thing.

    I am trying this as well.
  • edited November 2012
    Well, little use. Uninstalling and starting over from the link provided in Telltale's "Your Games" tab still prompts the "You have not purchased a license for this game" dialogue box - sending me straight back to the download page.

    Disappointing, but I'm just going to wait for them to sort this out.

    Maybe they can transfer the license to the 360 version for me, lol.
  • edited November 2012
    Frenchie3 wrote: »
    Well, little use. Uninstalling and starting over from the link provided in Telltale's "Your Games" tab still prompts the "You have not purchased a license for this game" dialogue box - sending me straight back to the download page.

    Disappointing, but I'm just going to wait for them to sort this out.

    Maybe they can transfer the license to the 360 version for me, lol.

    Ah bummer :(

    The uninstall/reinstall didn't work for me either. Good luck!
  • edited November 2012
    No dice for me either... although at one point I got it into a state where it told me that Episodes 2 - 5 were all Coming Soon. Oops.
  • VainamoinenVainamoinen Moderator
    edited November 2012
    A user on my German adventure forum reports the same bug with his Telltale Store version. Help appreciated!
  • edited November 2012
    Yeah, same here and almost midnight (on Mac).

    Good luck getting any help/reply from Telltale. Last time there was a problem like this people raged for days without any reply at all, even though the forum was crowded with threads about the problem.

    Shame.
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    Due to the game launching on all platforms today, we are experiencing a much higher than normal number of server requests. This can cause some requests to time out, which will not update the availability status for the episode. Please turn off your computer (to reset the cache) and then restart, and launch the game. When you select Continue from the title screen, you should see the text 'Refreshing Episodes States'.
  • edited November 2012
    Well, I moved everything from the Telltales folder to my desktop, launched the game, and am now downloading all of the episodes again (including 5). I plan to copy the save files back and hope that I can play episode 5 with my previous information saved. Try this at your own risk.

    ** EDIT ** After downloading all of the episodes, I copied the old Telltale Folder to the new one in "My Documents". It let me continue my game and it looks like it saved my choices! Definitely not an easy fix, but at least it worked. I'd still say do this at your own risk. There is always the possibility it might not work for you. If you don't want to risk it, I'd wait for Telltale games to say if they are going to fix it.
  • edited November 2012
    I have restarted my computer and I still cannot get it to work.
    Still "Coming Soon."
  • edited November 2012
    same exact problem here.....telltale version on win 7 64bit.....please little help here....getting REDICULOUS with these crap releases.
  • edited November 2012
    also i tried aqua boys fix only when i open the exe....i get coming soon on EVERY episode besides 1. WTFFFFFFFFF.,,,reverting back, anyone more ideas?
  • edited November 2012
    Had this problem- it sort of fixed itself, but now it has Ep 5 and Ep 2 as Purchased. I've been using the workaround for downloads, and all the episode files are in their correct folders- when I try to finish the installation, it stalls out at "Downloading 0%"
  • edited November 2012
    Reposted from the disappeared "Episode 5 Release Date" thread:
    ______________________________________________________


    Uh.
    Okay, so I look and read and search through this forum finally coming upon Matt's post here, containing the line
    " When you select Continue from the title screen, you should see the text 'Refreshing Episodes States'. "
    Now, there is no "Continue" that I see on the title screen, but there is a "Play" button.

    What I've been doing so far has been to select the "Download Content" button, which consistently gives me the Episode Listing screen showing Ep 5 as "Coming Soon".

    What I tried this time was to hit "Play", select my current game from the panel listing all the TWD games you've started, then hit "Play" again...as if the content had already BEEN downloaded.

    All the episodes scroll by horizontally and...Bingo - there was Ep. 5, with a "GET" button.

    Clicking on THAT brings you BACK to the Episode List screen, where Episode 5 is NOW shown with a "GET" button. Sheesh!

    TellTale, shame on yaz fer bein' so frickin' obtuse.
  • VainamoinenVainamoinen Moderator
    edited November 2012
    Reposted from the disappeared "Episode 5 Release Date" thread:

    You confuse "disappeared" with "unstickied"
    . But thanks for your efforts here, I posted the idea in a German forum as well. Let's see if it can help more than one member... ;)
  • edited November 2012
    Had same problem. I have given up on TellTales support, they never answer. I uninstalled the game, bought it a second time from Steam. No problems anymore.
  • edited November 2012
    Well, I moved everything from the Telltales folder to my desktop, launched the game, and am now downloading all of the episodes again (including 5). I plan to copy the save files back and hope that I can play episode 5 with my previous information saved. Try this at your own risk.

    ** EDIT ** After downloading all of the episodes, I copied the old Telltale Folder to the new one in "My Documents". It let me continue my game and it looks like it saved my choices! Definitely not an easy fix, but at least it worked. I'd still say do this at your own risk. There is always the possibility it might not work for you. If you don't want to risk it, I'd wait for Telltale games to say if they are going to fix it.

    I had to do the same, clear out my "Documents/TellTale games" folder (just moved contents) and then restarted the computer. Episode 5 now available and downloading.

    I had trouble on both laptop and desktop...
  • edited November 2012
    Okay... I tried that, too... still "coming soon"
  • edited November 2012
    Okay... looks like I was wrong... downloading now... thanks for the hint :-)
  • edited November 2012
    Mine is still doing this as well. PC, bought directly from TTG, Win 7 64-bit. Tried the Play>Play>Get but the Get button isn't there -- it says Coming Soon! Same with the Download Content button -- shows as coming soon. Moved my Walking Dead folder from My Docs>Telltale Games, rebooted PC, moved the folder back... and still says coming soon.

    :(
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