›

Buy a licence

mrmrssatanmrmrssatan
edited November 2012 in The Walking Dead - PC/Mac Support
When I open the walking dead game it tells me that my account does not have licence and I need to buy one. despite having bought a licence several months ago. Any idea on how to fix this?

Comments

  • DjNDBDjNDB Moderator
    edited November 2012
    Did it work earlier?
  • GryphGryph
    edited November 2012
    Same here - played through episode 2 and today i wanted to download the last three episodes, it didnt work cause there was only the note "coming soon" at episode 3 - 5.
    I reinstalled the game, now it says i have no licence for it.
    To clarify i bought the game April this year...
    So what wrong with this ? Honestly i must say this is getting a little annoying...
  • BigpsychoBigpsycho
    edited November 2012
    asking for a licence for me too .....this is ridiculous ....
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    Please try shutting down your computer and then restarting and trying again. With the heavy server traffic we've had today, some server requests will time out and may temporarilly display the no license error message, or not update the Coming Soon status for Episode 5.
  • cmaryfitzcmaryfitz
    edited November 2012
    I've shut down and restarted five times, and it's still telling me I don't have a license, but I do. When I click "click to continue" nothing happens.
  • bouncingbouncing
    edited November 2012
    Hello,

    same problem, have tried rebooting.

    bouncing
  • NotsoswiftNotsoswift
    edited November 2012
    After trying to get this running under Windows 8 using compatibility settings and finally trying to link it to my Steam account, I'm now getting the no license error too. I've bought this game twice: once for my son, the zombie freak, and once for myself. I should have 2 licenses. Any ideas? Should I uninstall, reboot, etc. again?

    UPDATE:

    After posting numerous problems, it appears they may all have been related to firewall rules. I use Norton 360. I went in and changed the firewall rule from "Auto" to "Allow". Suddenly, my license info was accepted and all of the episodes became available to me for download. In addition, I'm running this on Windows 8, which Telltale said they don't currently support. So I used "Troubleshoot compatibility" to have Windows 8 pretend to be XP SP3. I don't know if that helped or if it was all firewall, but everything seems to be working for me now.
  • bouncingbouncing
    edited November 2012
    hello,

    this work for me:
    fixed by uninstalling game, rebooting, and re-installing. Running an i5 intel laptop with dedicated vid card, windows 7.

    Hope that helps,
    bouncing
This discussion has been closed.