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Please help

Chaz1981Chaz1981
edited November 2012 in Shopping or Activation Support
I just purchased the walking dead app from the App Store, played the game and loved it! So I made the in app purchase for the rest of the seasons (2-5). The charges have posted to my checking account, however the seasons are not available to play. When I try to select the next season to play it just says "available soon" and I cannot select it...
iPhone 5

Please let me know what to do, or at least how to get my money refunded.

Thanks

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    You will need to shut down the game application and restart your device. Wait a few minutes for the cache to clear before restarting. Make sure you are logged into the account you used to purchase the Walking Dead, and then re-launch the game. When you do this, you will see a black screen for a few moments. This is normal as an update will need to download. Afterward you should be able to download other episodes from the in-game episodes menu.
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