TWD PC freezes after click to continue

ive been having this issue sense right after i played ep 1. any time i boot the game up (bought it through TT store not steam) i click to continue then the game just freezes. CTRL,ALT,DEL to see walking dead not responding. in the past to play ep 2 and 3 i would just boot and ctrl,alt,del until finally it moved me past that screen to play the other eps. i still havent played ep 4 or 5 because its such an issue getting to the main menu.

ive pretty much done everything i can think of....

allowed it on my firewall
disabled my firewall
disabled my anti virus
restarted pc
updated graphics card driver

anyone have any ideas?
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