Purchased TWD for PC received 101.exe error

jr1234

I just purchased the game and after playing for about an hour and a half, I booted the game back up, got this error and then it crashed. When trying to start the game again, all of my save data was gone and it was asking me to start over. I have a NVIDIA video card, so the integrated video card should not be a problem. Is there a fix for this?

DjNDB

It's difficult to find out why it crashed. You can take a look into the "application" part of windows "event viewer" to see if you can find the crash event. Then you can copy the details by right clicking on the entry and paste them here. There's a good chance that it won't contain much useful information though.

It might also be beneficial to have a look at your dxdiag info.

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

jr1234

Here is my dxdiag. But even if we find the reason why it crashed, is there a way to bring back the save data?

---

System Information

---

Time of this report: 11/23/2012, 16:16:07
Machine name: ROCKOWER-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: U47VC
BIOS: BIOS Date: 04/26/12 09:36:59 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8078MB RAM
Page File: 3672MB used, 12481MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

---

DxDiag Notes

---

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

---

DirectX Debug Levels

---

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---

Display Devices

---

Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_14671043&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: COR0207
Native Mode: 1366 x 768(p) (59.999Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2653 (English)
Driver Version: 8.15.10.2653
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 2/22/2012 01:18:16, 8086528 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-AE79-6D34A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0x14671043
Revision ID: 0x0009
Driver Strong Name: oem10.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2653:pci\ven_8086&dev_0166&subsys_14671043
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

---

Sound Devices

---

Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_10431467&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 04:44:24, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---

Sound Capture Devices

---

Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 04:44:24, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

---

DirectInput Devices

---

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: AsusVTouch
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0B05, 0x17B8
FF Driver: n/a

Poll w/ Interrupt: No

---

USB Devices

---

+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

---

Gameport Devices

---

---

PS/2 Devices

---

+ Keyboard Device Filter
| Matching Device ID: *pnp0303
| Upper Filters: kbfiltr
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ ELAN PS/2 Port Smart-Pad
| Matching Device ID: *etd010b
| Upper Filters: ETD
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

---

Disk & DVD/CD-ROM Drives

---

Drive: C:
Free Space: 477.1 GB
Total Space: 689.5 GB
File System: NTFS
Model: Hitachi HTS547575A9E384

Drive: F:
Model: HL-DT-ST DVDRAM GU60N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

---

System Devices

---

Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_14671043&REV_04\3&11583659&2&FB
Driver: n/a

Name: 3rd Gen Core processor DRAM Controller - 0154
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_14671043&REV_09\3&11583659&2&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_14671043&REV_04\3&11583659&2&D8
Driver: n/a

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_14671043&REV_09\3&11583659&2&08
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_14671043&REV_C4\3&11583659&2&E3
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_14671043&REV_07\44327125684CE00000
Driver: n/a

Name: Intel(R) HM76 Express Chipset LPC Controller - 1E59
Device ID: PCI\VEN_8086&DEV_1E59&SUBSYS_14671043&REV_04\3&11583659&2&F8
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Device ID: PCI\VEN_8086&DEV_1E12&SUBSYS_14671043&REV_C4\3&11583659&2&E1
Driver: n/a

Name: NVIDIA GeForce GT 620M
Device ID: PCI\VEN_10DE&DEV_1140&SUBSYS_21321043&REV_A1\4&1EF894F1&0&0008
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_14671043&REV_04\3&11583659&2&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_14671043&REV_C4\3&11583659&2&E0
Driver: n/a

Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_14671043&REV_04\3&11583659&2&A0
Driver: n/a

Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_14671043&REV_04\3&11583659&2&FA
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_14671043&REV_04\3&11583659&2&D0
Driver: n/a

Name: Intel(R) Centrino(R) Wireless-N 2230
Device ID: PCI\VEN_8086&DEV_0887&SUBSYS_40628086&REV_C4\685D43FFFF877DE100
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_14671043&REV_04\3&11583659&2&E8
Driver: n/a

Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_14671043&REV_09\3&11583659&2&10
Driver: n/a

---

DirectShow Filters

---

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,3.00.0012.0000
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,3.00.0012.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
ASUS Virtual Camera,0x00200000,0,1,virtualCamera.ax,
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
ASUS SplitVCam Pump,0x00200000,0,1,virtualCamera.ax,
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
ASUS SplitVCam Renderer,0x00200000,1,0,splitvcamrenderer.ax,
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,3.00.0012.0000
WAV Dest,0x00000000,0,0,,
ASUS Color Convert,0x00200000,1,1,RGBTran.ax,1.00.0000.0003
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
Asus Motion Detect Filter,0x00200000,1,1,motiondetect.ax,
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
ASUS Color Preview Filter,0x00200000,1,1,RGBTran.ax,1.00.0000.0003
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
LifeFrame_Effect,0x00200000,1,1,camera_effect.ax,3.00.0021.0001
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
ASUS SplitVCam Relayer,0x00200000,1,0,virtualCamera.ax,
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,3.00.0012.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream render

DjNDB

jr1234 wrote: »

Here is my dxdiag. But even if we find the reason why it crashed, is there a way to bring back the save data?

System Manufacturer: ASUSTeK COMPUTER INC.
System Model: U47VC

Card name: Intel(R) HD Graphics 4000

The savegames are stored at
%USERPROFILE%\Documents\Telltale Games\The Walking Dead
Since you just started playing recently the chances are slim, but you can try the "restore previous version" feature (right click, "properties", "restore previous version") on the folder.
The problem is, that the crash probably corrupted the prefs.prop file, which also contains data required to find the savegames.


Is that a notebook with nvidia optimus?
If so, it is possible that that made the game crash. I recommend creating a profile in the graphics drivers settings to make sure that TWD uses the Nvidia chip from the beginning.

jr1234

How am I able to do that with the graphics chip? I actually had thought I had changed the settings to do that, but it might not have worked properly.

DjNDB

It was only a guess. If you already have made that setting, it could have been something different.
There's some instructions here on how to set it up.


Besides that, do you have any software firewall/security software running that could have interfered with the game?

jr1234

Nothing that I know of. It was just very strange that it was working fine until one time until I tried to play it again. I will probably just start the game over and see if the problem happens again.

DjNDB

Since we don't know why it crashed earlier, i recommend you make a backup copy of your savegame folder after each playing session. That way it can be recovered if the game crashes again.

jr1234

Sorry for the delayed reply, but can you explain exactly how I can make a backup?

DjNDB

You can just open this folder in the Windows Explorer and make a copy of it:
%USERPROFILE%\Documents\Telltale Games\The Walking Dead

If you want to save space it's enough to just copy the prefs.prop and all *.save files.

jr1234

I just finished episode 2 of The Walking Dead, exited the game, tried to enter again, and got this error. Now when I open the game, the entire game has been reset and all of my decisions are gone. I really would not like to play through the entire first two episodes again at this point. This is the second time this error has occurred with my game, and I really would like to know if there is any way that I can bring back my decisions. What can I do?

DjNDB

I merged your new thread into your existing once, because it's the same issue, and it's better to keep all information in one place.

The answers are pretty much the same as the last time.

If you made a backup of your savegames as I recommended you earlier you can copy that back.

Otherwise you can try the "restore previous version" feature.

You didn't answer this earlier, but i think we should try everything to find out why the game crashed.

DjNDB wrote: »

It's difficult to find out why it crashed. You can take a look into the "application" part of windows "event viewer" to see if you can find the crash event. Then you can copy the details by right clicking on the entry and paste them here. There's a good chance that it won't contain much useful information though.

jr1234

Sorry, I am still not exactly sure how to get to that place where I can find out why it crashed. Can you explain that in more detail? Also, unfortunately I did not make a copy of the save file since last time. The previous versions that were recovered are from a couple weeks ago which is before I started playing again. However, in the documents folder, it still shows up to save_28.save from this morning with every other save document. Is there any way I can use this information?

DjNDB

Here are instructions on how to start the Event viewer.

If you want to try some tinkering you can try recovering the latest savegame using the Siezemore fix. Be aware, that it might have side effects, since it doesn't restore the prefs.prop contents that were lost.

jr1234

I opened the event viewer but how do I find where this specific error is in there?

jr1234

Also, I have been trying the Sizemore fix, but each time I try to restart the game, the save files reappear in the folder. Is there a way for that not to happen so that I can have the game simply create a new folder?

DjNDB

In the Event viewer, open the "Windows Logs/Application" section.
On the right side under "Actions" select "Filter Current Log..."
In the Drop-down box "Sources" select "Application Error" and confirm by pressing "OK".

No click through the individual entries and look for the name of the games .exe.
If you find anything related to the game, please right click some of the entries, select "copy the details as text", and paste them in a new reply.

I guess you are using the Steam version? It restores the savegames from steam cloud. Sadly it seems to have synced your broken ones already, and doesn't have a version history.
Before manually modifying the savegames, you need to disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

jr1234

Okay, the following is the details from when the crash first occurred Log Name: Application
Source: Application Error
Date: 1/5/2013 11:16:32 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Rockower-PC
Description:
Faulting application name: WalkingDead101.exe, version: 2012.4.23.11289, time stamp: 0x4f95e3ff
Faulting module name: fmodex.dll, version: 0.4.38.4, time stamp: 0x4ee56056
Exception code: 0xc0000005
Fault offset: 0x000bdbfc
Faulting process id: 0x1770
Faulting application start time: 0x01cdeb6865e04c00
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\fmodex.dll
Report Id: a62e2825-575b-11e2-91cc-685d43877de5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-05T17:16:32.000000000Z" />
<EventRecordID>12171</EventRecordID>
<Channel>Application</Channel>
<Computer>Rockower-PC</Computer>
<Security />
</System>
<EventData>
<Data>WalkingDead101.exe</Data>
<Data>2012.4.23.11289</Data>
<Data>4f95e3ff</Data>
<Data>fmodex.dll</Data>
<Data>0.4.38.4</Data>
<Data>4ee56056</Data>
<Data>c0000005</Data>
<Data>000bdbfc</Data>
<Data>1770</Data>
<Data>01cdeb6865e04c00</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\WalkingDead101.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\The Walking Dead\fmodex.dll</Data>
<Data>a62e2825-575b-11e2-91cc-685d43877de5</Data>
</EventData>
</Event>

DjNDB

That's great. fmodex.dll is the sound library that the game uses, so the crashes might be sound related.

It just so happens, that you use a rather old sound driver.
So installing the latest Realtek HDA Driver might prevent future crashes.

jr1234

Okay, I will do that. Thank you.
However, at this point, I am still having a great amount of trouble trying to use the fix that you sent earlier, and I am truly frustrated at this point. I shut off the cloud sync with the game, deleted the folder, and tried to begin the game over with episode 2 to be able to fix the file. However, when I start the game from episode 2, all I get is a black screen. Episode 1 works fine, but not 2. I really do not know what to do at this point, but I am not going to be starting the game completely over again and would like this to be resolved, if at all possible.

DjNDB

That's interesting. That should not happen with an empty savegame folder.

Please check if there are any prefs.prop files in the install folder
(e.g. \Steam\SteamApps\common\the walking dead)
or its subfolders.
If so, make a backup copy of the prefs.prop and delete it from the install folder.

You can then try if you can use that prefs.prop with your savegames, by copying them into the savegame folder together.

jr1234

So it seems to be that the fix did work, but I'll see how it works in the future. Thank you for the help. Just one last question, though, should I turn the cloud sync back on?

DjNDB

That's awesome.
This time, really make a backup copy of your savegame folder. You might not have that much luck next time.

Afterwards enabling steam cloud should be okay.

jr1234

Very strange, but it doesn't seem to be completely right. Not sure if there's anything you can help with, though. When I finished episode 2, after it seemed the problem had been fixed, it looked like my decisions stayed given that I had let Doug die in the first episode. However, I just started chapter 3 and while in the previously on TWD, it showed my decisions as being accurate from episode 2, Doug is still alive which is wrong given my decisions. Is there nothing I can do about this problem?

DjNDB

What fix did work earlier?
The a prefs.prop from the install folder or the Siezemore fix?

jr1234

I used the Siezemore fix

jr1234

But I did have to delete a prefs.prof file earlier in order to be able to use the Siezemore fix

DjNDB

I don't know why it didn't work properly.
Have you used the savegame with the latest date?

Also as I mentioned, it's not a 100% fix. It might be a problem caused by missing info in the prefs.prop.

Chewy87

I cant even install TWD.. Please help! if not could i get a refund on this?

---

System Information

---

Time of this report: 1/6/2013, 22:50:39
Machine name: CHEWY
Operating System: Windows 8 Pro with Media Center 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 06/01/12 11:23:07 Ver: 12.05
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8142MB RAM
Page File: 3537MB used, 5820MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

---

DxDiag Notes

---

Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

---

DirectX Debug Levels

---

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---

Display Devices

---

Card name: AMD Radeon HD 7700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x683D)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_042B1043&REV_00
Display Memory: 5805 MB
Dedicated Memory: 1990 MB
Shared Memory: 3815 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: HP 2309 Series Wide LCD Monitor
Monitor Model: HP 2309
Monitor Id: HWP2822
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
Driver Version: 9.2.0.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 9/28/2012 09:41:40, 1120768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B7D-11CF-8C77-2124BEC2C535}
Vendor ID: 0x1002
Device ID: 0x683D
SubSys ID: 0x042B1043
Revision ID: 0x0000
Driver Strong Name: oem5.inf:cb0ae414ac102cfc:ati2mtag_R575A:9.2.0.0:pci\ven_1002&dev_683d
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
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D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Card name: AMD Radeon HD 7700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x683D)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_042B1043&REV_00
Display Memory: 5805 MB
Dedicated Memory: 1990 MB
Shared Memory: 3815 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
Driver Version: 9.2.0.0
DDI Version: 11.1
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.2
Graphics Preemption: DMA
Compute Preemption: DMA
Driver Attributes: Final Retail
Driver Date/Size: 9/28/2012 09:41:40, 1120768 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B7D-11CF-8C77-2124BEC2C535}
Vendor ID: 0x1002
Device ID: 0x683D
SubSys ID: 0x042B1043
Revision ID: 0x0000
Driver Strong Name: oem5.inf:cb0ae414ac102cfc:ati2mtag_R575A:9.2.0.0:pci\ven_1002&dev_683d
Rank Of Driver: 00E02001
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DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
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D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

---

Sound Devices

---

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104384FB&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6657 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/12/2012 18:10:44, 4060560 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104384FB&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6657 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/12/2012 18:10:44, 4060560 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_104384FB&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6657 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/12/2012 18:10:44, 4060560 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---

Sound Capture Devices

---

---

DirectInput Devices

---

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Mice&MultiKB USB product
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1D57, 0xFA0A
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Mice&MultiKB USB product
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1D57, 0xFA0A
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Poll w/ Interrupt: No

---

USB Devices

---

+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E2D
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 9/20/2012 15:55:33, 496872 bytes
| Driver: usbd.sys, 9/20/2012 15:55:32, 21736 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 9/20/2012 15:55:33, 496872 bytes
| | Driver: usbd.sys, 9/20/2012 15:55:32, 21736 bytes

---

Gameport Devices

---

---

PS/2 Devices

---

+ Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID\VID_045E&PID_0745&MI_00
| Service: kbdhid
| Driver: kbdhid.sys, 7/26/2012 10:28:49, 29184 bytes
| Driver: kbdclass.sys, 7/26/2012 13:00:52, 48368 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1D57, 0xFA0A
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 7/26/2012 10:28:49, 29184 bytes
| Driver: kbdclass.sys, 7/26/2012 13:00:52, 48368 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 7/26/2012 10:28:47, 26112 bytes
| Driver: mouclass.sys, 7/26/2012 13:00:55, 45808 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1D57, 0xFA0A
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 7/26/2012 10:28:47, 26112 bytes
| Driver: mouclass.sys, 7/26/2012 13:00:55, 45808 bytes

---

Disk & DVD/CD-ROM Drives

---

Drive: C:
Free Space: 0.1 GB
Total Space: 45.4 GB
File System: NTFS
Model: ST3750528AS

Drive:
Free Space: 522.5 GB
Total Space: 669.7 GB
File System: NTFS
Model: ST3750528AS

Drive: E:
Model: hp DVD-RAM GH40L
Driver: c:\windows\system32\drivers\cdrom.sys, 6.02.9200.16384 (English), 7/26/2012 10:26:36, 174080 bytes

---

System Devices

---

Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_84CA1043&REV_09\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.02.9200.16384 (English), 7/26/2012 13:00:55, 234224 bytes

Name: AMD Radeon HD 7700 Series
Device ID: PCI\VEN_1002&DEV_683D&SUBSYS_042B1043&REV_00\4&C9C687&0&0009
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1266 (English), 9/28/2012 10:21:20, 10697216 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 9/28/2012 09:09:48, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6278 (English), 9/28/2012 09:12:52, 460288 bytes
Driver: C:\Windows\system32\atiumd64.dll, 9.14.0010.0926 (English), 9/28/2012 09:25:24, 6704640 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0370 (English), 9/28/2012 09:31:26, 3127296 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0023 (English), 9/28/2012 09:36:50, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 5/23/2012 23:31:02, 632252 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 9/28/2012 09:13:02, 56320 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 9/28/2012 09:12:58, 56320 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1116 (English), 9/28/2012 09:13:40, 595456 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 9/28/2012 09:29:54, 2890048 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 9/28/2012 09:36:36, 21504 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 9/28/2012 10:03:52, 163840 bytes
Driver: C:\Windows\system32\ativvsva.dat, 10/18/2012 01:52:18, 157144 bytes
Driver: C:\Windows\system32\ativvsvl.dat, 10/18/2012 01:52:10, 204952 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1131 (English), 9/28/2012 09:38:16, 239616 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1131 (English), 9/28/2012 09:39:08, 538112 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (Englis

DjNDB

Chewy87 wrote: »

I cant even install TWD.. Please help! if not could i get a refund on this?


Operating System: Windows 8 Pro with Media Center 64-bit (6.2, Build 9200) (9200.win8_gdr.121023-1503)


Drive: C:
Free Space: 0.1 GB
Total Space: 45.4 GB
File System: NTFS
Model: ST3750528AS

Drive:
Free Space: 522.5 GB
Total Space: 669.7 GB
File System: NTFS
Model: ST3750528AS

Sorry for the late response. Your post was caught by the forum spam filter and I missed it until now.

Do you have the TTG Store, Steam or CD version?

The Walking dead is not officially supported on Windows 8. Many people get it running though.

In your case i notice that there's almost no free space on your C: Drive, which can cause the installation to fail. Please try freeing you 4-5GB on it.