Back to the Future Doesn't Work At All :( :( :( :(

I looked around online at some possible fixes but none of them worked for me. I tried uninstalling, reinstalling-- even tried uninstalling, then restarting, and reinstalling, etc. no go- I tried lowering the resolution, etc. adjusted the screen as I have a wide one, etc. nothing.

What's really disheartening is there's no error message, nothing at all is happening when I double click. And yes, I tried running as administrator, and even installing as admin, none of that made any difference :( :( :( :(

And also, this isn't just for the 1st episode like other posters, none of them are running for me... :(

I'm running this from Windows 7-
when I troubleshoot compatibility it tells me it'll try it like its xp service 2

but then it gets this:

Error
Could not load game data
Make sure you are running the application
from the directory it was installed to

(next message)

Error
Unfortunately, this error can not be recovered



HELP!! I just bought the game, got these downloaded and am really sad it's not working, hopefully we can find a solution...? this computer is able to run Sims 3 ....

I want to get a refund if this doesn't work, am I getting scammed to buy a broken game?

Comments

  • edited November 2012

    System Information
    Time of this report: 11/23/2012, 21:34:28
    Machine name: BO-PC
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 1545
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A14
    Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz (2 CPUs), ~2.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 3544MB RAM
    Page File: 2105MB used, 4981MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 4 Series Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07
    Display Memory: 1548 MB
    Dedicated Memory: 32 MB
    Shared Memory: 1516 MB
    Current Mode: 1280 x 720 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: LGD0266
    Native Mode: 1366 x 768(p) (59.636Hz)
    Output Type: Internal
    Driver Name: igdumdx32.dll,igd10umd32.dll,igd10umd32.dll
    Driver File Version: 8.15.0010.1994 (English)
    Driver Version: 8.15.10.1994
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/6/2009 21:45:14, 549888 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6902-11CF-5274-A022A7C2C535}
    Vendor ID: 0x8086
    Device ID: 0x2A42
    SubSys ID: 0x02AA1028
    Revision ID: 0x0007
    Driver Strong Name: oem31.inf:Intel.Mfg:iCNT0:8.15.10.1994:pci\ven_8086&dev_2a42&subsys_02aa1028
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76B2&SUBSYS_102802AA&REV_1003
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 13:29:03, 304128 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 13:29:03, 304128 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2939
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 3/24/2011 18:58:37, 258560 bytes
    | Driver: usbd.sys, 3/24/2011 18:57:53, 5888 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 15:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 15:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 17:20:36, 42576 bytes
    |
    + Dell Touchpad
    | Matching Device ID: *pnp0f13
    | Upper Filters: ApfiltrService
    | Service: i8042prt
    | Driver: Apfiltr.sys, 4/15/2010 12:36:40, 252536 bytes
    | Driver: Vxdif.dll, 2/26/2010 20:32:48, 109122 bytes
    | Driver: Apoint.exe, 4/5/2010 15:46:08, 288040 bytes
    | Driver: ApntEx.exe, 3/23/2010 12:22:26, 49152 bytes
    | Driver: Apoint.dll, 4/5/2010 15:39:32, 1548288 bytes
    | Driver: Elprop.dll, 3/22/2008 14:56:04, 102400 bytes
    | Driver: EzAuto.dll, 3/23/2010 12:36:44, 69632 bytes
    | Driver: Uninstap.exe, 3/15/2010 10:42:30, 234792 bytes
    | Driver: ApInst.dll, 11/1/2009 15:59:38, 61440 bytes
    | Driver: hidfind.exe, 1/31/2009 21:43:30, 49250 bytes
    | Driver: ApMsgFwd.exe, 2/17/2010 14:34:40, 54568 bytes
    | Driver: ApMouCpl.dll, 8/17/2009 16:54:38, 704512 bytes
    | Driver: DellTPad.exe, 4/6/2010 18:02:52, 12451840 bytes
    | Driver: CirScrL.cur, 5/1/2008 09:11:40, 4286 bytes
    | Driver: CirScrR.cur, 5/1/2008 09:12:04, 4286 bytes
    | Driver: CirScrU.cur, 10/22/2009 12:03:06, 4286 bytes
    | Driver: CirScrD.cur, 4/30/2008 10:10:44, 4286 bytes
    | Driver: PadScrH.cur, 4/29/2008 09:10:18, 4286 bytes
    | Driver: PadScrV.cur, 4/29/2008 09:16:32, 4286 bytes
    | Driver: StkScr.cur, 4/29/2008 09:15:40, 4286 bytes
    | Driver: Zoom.cur, 10/22/2009 11:54:00, 4286 bytes
    | Driver: PadScr.cur, 4/29/2008 09:15:40, 4286 bytes
    | Driver: Rotation.cur, 8/24/2009 16:42:58, 4286 bytes
    | Driver: i8042prt.sys, 7/13/2009 15:11:24, 80896 bytes
    | Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes
    | Driver: WdfCoInstaller01009.dll, 4/13/2011 14:02:36, 1461992 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x093A, 0x2510
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 15:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 13:29:03, 53120 bytes
    | Driver: sermouse.sys, 7/13/2009 15:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 17:20:44, 41552 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 331.2 GB
    Total Space: 461.9 GB
    File System: NTFS
    Model: SAMSUNG HM500JI ATA Device

    Drive: D:
    Model: Optiarc DVD+-RW AD-7700H ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 108544 bytes

    System Devices
    Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
    Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&E4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 153984 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&D1
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:56, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_02AA1028&REV_93\3&2B8E0B4B&0&F0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 153984 bytes

    Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
    Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&E2
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 153984 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&D0
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:56, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

    Name: Dell Wireless 1397 WLAN Mini-Card
    Device ID: PCI\VEN_14E4&DEV_4315&SUBSYS_000C1028&REV_01\4&2B17F6E0&0&00E1
    Driver: C:\Windows\system32\DRIVERS\BCMWL6.SYS, 4.176.0075.0018 (English), 7/13/2009 14:02:48, 1131008 bytes
    Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 15:52:02, 19968 bytes

    Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 153984 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&EA
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:56, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

    Name: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&1B809680&0&00E2
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 153984 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&E9
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:56, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 13:29:03, 108544 bytes

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&E8
    Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:56, 24064 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&2B8E0B4B&0&11
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&D7
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17586 (English), 3/24/2011 18:57:58, 43008 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:07, 284672 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17586 (English), 3/24/2011 18:58:37, 258560 bytes

    Name: Intel(R) ICH9 Family SMBus Controller - 2930
    Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02AA1028&REV_03\3&2B8E0B4B&0&FB
    Driver: n/a

    Name: Mobile Intel(R) 4 Series Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&2B8E0B4B&0&10
    Driver: C:\Windows\system32\DRIVERS\igdkmd32.sys, 8.15.0010.1994 (English), 11/6/2009 21:53:58, 5946880 bytes
    Driver: C:\Windows\system32\igdumd32.dll, 8.15.0010.1994 (English), 11/6/2009 21:53:52, 4236800 bytes
    Driver: C:\Windows\system32\igkrng500.bin, 11/6/2009 21:51:42, 982220 bytes
    Driver: C:\Windows\system32\igcompkrng500.bin, 11/6/2009 21:51:42, 439300 bytes
    Driver: C:\Windows\system32\igfcg500.bin, 11/6/2009 21:51:42, 134592 bytes
    Driver: C:\Windows\system32\igfcg500m.bin, 11/6/2009 21:51:42, 92216 bytes
    Driver: C:\Windows\system32\iglhxs32.vp, 11/6/2009 22:24:48, 44960 bytes
    Driver: C:\Windows\system32\iglhxo32.vp, 11/6/2009 20:37:58, 60015 bytes
    Driver: C:\Windows\system32\iglhxc32.vp, 11/6/2009 20:37:58, 60226 bytes
    Driver: C:\Windows\system32\iglhxg32.vp, 11/6/2009 20:37:58, 60254 bytes
    Driver: C:\Windows\system32\iglhxa32.vp, 11/6/2009 20:37:58, 1090 bytes
    Driver: C:\Windows\system32\iglhxa32.cpa, 11/6/2009 20:37:58, 1921265 bytes
    Driver: C:\Windows\system32\hccutils.dll, 7.14.0010.1994 (English), 11/6/2009 20:46:00, 94720 bytes
    Driver: C:\Windows\system32\igfxsrvc.dll, 7.14.0010.1994 (English), 11/6/2009 20:46:36, 51712 bytes
    Driver: C:\Windows\system32\igfxsrvc.exe, 7.14.0010.1994 (English), 2/22/2010 04:57:20, 252952 bytes
    Driver: C:\Windows\system32\igfxpph.dll, 7.14.0010.1994 (English), 11/6/2009 20:47:06, 199680 bytes
    Driver: C:\Windows\system
  • DjNDBDjNDB Moderator
    edited November 2012
    Card name: Mobile Intel(R) 4 Series Express Chipset Family
    Driver Date/Size: 11/6/2009 21:45:14, 549888 bytes

    Your graphics chip doesn't meet the minimum requirements and is therefore not expected to work with BTTF.
    Windows
    Operating system: Windows XP / Vista / Windows 7
    Processor: 2.0 GHz Pentium 4 or equivalent
    Memory: 3 GB RAM
    Video Card: ATI or NVidia card w/ 512 MB RAM
    Direct X 9.0c
    Audio card required


    There's a very slight chance, that installing the latest intel graphics driver improves the situation a bit, but i would not bet on it.
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