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The Walking Dead won't start through steam

Dee0342Dee0342
edited November 2012 in The Walking Dead - PC/Mac Support
Yesterday I bought The Walking Dead game on steam but it won't launch.
I already checked the web for solutions, like running through administrator, but it didn't work.

I'm running Windows 7 on a I5 2500K 8 Gig 5850 pro ATI.

Comments

  • DjNDBDjNDB Moderator
    edited November 2012
    Have you tried these suggestions from the support FAQ?
    Mike wrote: »

    Help! I'm trying to launch the game and immediately getting a "WalkingDead101.exe has stopped working" error. What do I do?!

    There's a few things you can do to resolve this. First, make sure you meet the minimum requirements for the game. This is important. If you don't meet the minimum requirements, there may be little if anything we will be able to do to troubleshoot your issue.

    Try rebooting your system.

    If you're using Steam, verify the integrity of the game cache. If you're not sure how to do this, the link below will walk you through it.

    https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

    Try right-clicking game's executable, which is WalkingDead101.exe, and then click Run As Adminstrator.

    If it's still not working, right-click the game's executable, click Properties, click the Compatibility tab, and then check the options to run in compatibility mode for Windows 98/ME. Also check the option to disable desktop composition.

    I'm launching the game through Steam and nothing is happening.

    Try following the troubleshooting steps outlined for the previous question.

    Also please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
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