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TWD Can't view home Screen

The RumorThe Rumor
edited November 2012 in The Walking Dead - PC/Mac Support
I played the walking dead yesterday for three hours after I bought it
But today I tried to play and every time i launch it i just get a pixel-y screen.

I can hear the game, but I can't see it. It often freezes up my computer.

I am running on OS X please help

Comments

  • pswartzwelderpswartzwelder
    edited November 2012
    I am having exactly the same problem. My game was freezing so I tried to lower the resolution and now every time I try to turn it on I just get a jumbled mess of whatever was on my screen before I clicked on The Walking Dead game. I can hear the noise and also use the Steam utility by pressing shift + tab but am unable to get to the game.

    I've tried changing my computer's resolution as well as uninstalling and reinstalling the game but nothing has worked. If someone has a solution that would be fantastic.

    thanks,
  • flushpopflushpop
    edited November 2012
    I'm having this same problem, I have no Idea what it is! please let me know if you guys find out.
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    Please try navigating to your save directory (Library\Application Support\Telltale Games\The Walking Dead) and temporarily copying this folder to another location, and then launching the game again. If it launches without issue, then the problem is most likely your prefs.prop file. The only solution would be to remove the save folder you just moved, which will unfortunately remove your save progress as well.
  • DjNDBDjNDB Moderator
    edited November 2012
    You can also try if switching to windowed mode by pressing Command + F helps.
  • pswartzwelderpswartzwelder
    edited November 2012
    I looked in my Application Support folder and did not find a folder for Telltale Games. I can't find these files even if I wanted to delete them.

    Also I've attempted to try windowed mode and it won't respond.
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    This is the default location for your game saves, patches, and downloaded content. The game will automatically look to this directory, so this may explain the issue you are experiencing. Please do a search on your computer and try to track down this folder. When you find it, you can try moving it to the specified location, though this may create other issues as well. The safest way to proceed is to remove this folder and then launch the game again and make sure it creates these files in the correct location.
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