Can't play Episode 5

JTao123

Hi, I'm just wondering, I get news that Episode 5 is released today. I tried to go download the content but it just says "Coming soon" Is this a technical issue?

MattP

Which platform are you using to play the game?

Before launching the game, ensure you are connected to the internet. When you press Continue on the title screen, you will see the text 'Refreshing Episode Status'. The game will appear to momentarily pause while a check is done for all applicable updates. If this does not occur and the text on shows on screen for a second before continuing to the Main Menu, please shut down and restart your computer and try again.

jola2001

I encountered this too. May be a savegame issue and how the game uses multiple locations to save progress. PC/Steam.

When I started the game today I had only episod 4 saves (should have been ep5). Quit and copied prefs.prop from %userprofile% to SteamApps and got my known correct saves working.

Had to go back to main menu and reload a save, but when i click the Episode 5 save it says "coming soon".

Quit the game and started from Steam again. Now I can load the Episode 5 save. So I tested to go to main menu again and reload. Same "coming soon" problem. Restart the game and I can load once.



I'm not sure about the details, but a guess is that the game will save your progress in 1 place and when reloading it calls the wrong prefs.prop file.

For me these are the locations:
C:\Users\Jola\Documents\Telltale Games\The Walking Dead (seems to be my progress and correct save)
\Program\Steam\SteamApps\common\The Walking Dead\Pack\default (this file seems to be loaded sometimes. I overwrite this with the c: one and everything is fine. MAKE A BACKUP COPY FIRST hehe)

jola2001

I just recorded a video showing the problem. Only problem is the avi file is 800MB and I have no idea how to make it smaller. Trying to Google a solution to my ignorance.


Video as promised: (14 MB this time hehe)
http://dl.dropbox.com/u/12172234/WalkingDead101%202012-11-25%2019-37-09-64_x264.mp4

In short:
Start game
load ep5 save.
quit to menu
try to reload save but get "coming soon".

Vid is 1m long

almizilero

Same problem here. I don't get 'Refreshing Episode Status'. Episode 5 is still "coming soon".
I can't even remember how many times I restarted my computer in the past week so that doesn't help.
I'm on a Mac with the game directly purchased from Telltale.

xelrach

I'm having a similar issue (Win 7, Steam). When I load my save I get taken to episode 4. If I scroll over to episode 5 I only get "Play" in the menu. Clicking on "Play" says it will skip the previous episodes and use the default choices. If I click "Continue" on episode 4, I load right as Lee is picking up the radio. Finishing the episode and loading the save takes me to episode 5, but it says "Coming Soon".

MattP

Please make sure you only have 1 prefs.prop file associated with the Walking Dead. This file should be in your game save directory. Do a search on your computer, and please remove any other prefs files you find. The most likely places to find this duplicate file will be in a Gamedata folder adjacent to your saves, or in the game's install directory (on Steam, this is in your Steam directory in steamapps\common\the walking dead).

Once you remove the duplicate prefs, restart the game and you should no longer encounter these issues. If your saves do not appear correctly, then the removed prefs file has most likely been associated with your saves, so instead of deleting it, move it into your save directory (overwriting the prefs that are in there). To be safe, you may want to make back-up copies of each file.

xelrach

Removing the prefs.prop from my steam directory fixed it.

Thanks!