›

Just downloaded and doesn't work...

magicelfmagicelf
edited November 2012 in The Walking Dead - PC/Mac Support
I attempt to launch the game from the steam library on my computer and an error message pops up... Not sure how to cure this.

Problem signature:
Problem Event Name: APPCRASH
Application Name: WalkingDead101.exe
Application Version: 2012.4.23.11289
Application Timestamp: 4f95e3ff
Fault Module Name: StackHash_091e
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000374
Exception Offset: 000ce6c3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 091e
Additional Information 2: 091ed6c8f5bca1050b84cb0bce618c88
Additional Information 3: ed02
Additional Information 4: ed021b790840afdfd3af1eb4d698649a

Comments

  • DjNDBDjNDB Moderator
    edited November 2012
    Please post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
This discussion has been closed.