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GAME FREEZE: Ep 1: Motel with bitten lady

deadpoolwaredeadpoolware
edited December 2012 in The Walking Dead - PC/Mac Support
Hi guys,

I brought the game yesterday and been playing through.
However the game freezes in episode one at what i assume to be the end of the motel sequence where you are talking with the lady who was bitten. Right after she asks you for the gun.

Does anyone else have this problem? Is there anyway around it?



I am playing on MAC and my specs are ok and meet system requirements.

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    If you are sure your system specs meet our guidelines, than try rewwinding 2 checkpoints and replaying to this scene. Please note, that if your video card is integrated and/or low on memory, you will experience issues such as you've described.
  • deadpoolwaredeadpoolware
    edited November 2012
    Hi Matt,

    Thanks for getting back to me. I also have a ticket going with support but yet to get to the bottom of the issue. I believe my computer meets all specs. Below is my specs from an error report TWD spat out at the loading screen.

    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.37f3
    Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-40K1B0, 931.51 GB
    Serial ATA Device: PIONEER DVD-RW *DVRTS08
    USB Device: Built-in iSight, 0x05ac *(Apple Inc.), 0x8502, 0x24400000 / 2
    USB Device: IR Receiver, 0x05ac *(Apple Inc.), 0x8242, 0x04500000 / 2
    USB Device: Comfort Curve Keyboard 3000, 0x045e *(Microsoft Corporation), 0x0780, 0x06400000 / 4
    USB Device: USB Optical Mouse, 0x0461 *(Primax Electronics), 0x4d15, 0x06200000 / 3
    USB Device: BRCM2046 Hub, 0x0a5c *(Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, 0x05ac *(Apple Inc.), 0x8215, 0x06110000 / 6

    Do you see any issues with these specs?
  • deadpoolwaredeadpoolware
    edited November 2012
    I have also tried to rewind and it froze at the same point.
  • thatboyjosethatboyjose
    edited December 2012
    MattP wrote: »
    If you are sure your system specs meet our guidelines, than try rewwinding 2 checkpoints and replaying to this scene. Please note, that if your video card is integrated and/or low on memory, you will experience issues such as you've described.

    This is straight up B.S. Apparently, this is still a problem. I can't even finish the fist episode because of this bug. Is there a fix? I need one now.
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