Can't start the walking dead game

alissas · November 2012

I just bought the walking dead game for the PC and downloaded it to my computer. I clicked on the icon to start it and the screen goes black like it's about to start and then it's says the walking dead has stopped working. What do I need to do to get the game to work? Thanks

DjNDB · November 2012

Do you have the TTG Store or Steam version?

Further please post your dxdiag info.

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

mpadecky · December 2012

System Information

Time of this report: 12/5/2012, 11:53:33
Machine name: THEMACHINE
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: CM1630
BIOS: BIOS Date: 06/21/10 18:00:13 Ver: 04.01
Processor: AMD Athlon(tm) II X2 220 Processor (2 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 3840MB RAM
Page File: 2079MB used, 5596MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: ATI Radeon 3000 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9616)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9616&SUBSYS_83881043&REV_00
Display Memory: 1916 MB
Dedicated Memory: 252 MB
Shared Memory: 1663 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CVT0001
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1094 (English)
Driver Version: 8.892.0.0
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/14/2011 14:29:33, 862720 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D556-11CF-B577-82A3BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9616
SubSys ID: 0x83881043
Revision ID: 0x0000
Driver Strong Name: oem11.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS780:8.892.0.0:pci\ven_1002&dev_9616
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Speakers (VIA High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/2/2010 05:30:20, 1301504 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: HD Audio HDMI out (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/2/2010 05:30:20, 1301504 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (TX1) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/2/2010 05:30:20, 1301504 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Stereo Mix (VIA High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: viahduaa.sys
Driver Version: 6.00.0001.8100 (English)
Driver Attributes: Final Retail
Date and Size: 3/2/2010 05:30:20, 1301504 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 719.9 GB
Total Space: 939.3 GB
File System: NTFS
Model: ST31000528AS ATA Device

Drive: Q:
Model: n/a

Drive:

Model: ATAPI DVD A DH16ABSH ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1043&DEV_9602&SUBSYS_83881043&REV_00\3&267A616A&0&08
Driver: n/a

Name: ATI Radeon 3000 Graphics
Device ID: PCI\VEN_1002&DEV_9616&SUBSYS_83881043&REV_00\4&52E5CC6&0&2808
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&90
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_83881043&REV_00\3&267A616A&0&50
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_960F&SUBSYS_83881043&REV_00\4&52E5CC6&0&2908
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&9A
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_83881043&REV_00\3&267A616A&0&00
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_83891043&REV_00\3&267A616A&0&A3
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&92
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_83891043&REV_00\3&267A616A&0&A1
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_83891043&REV_00\3&267A616A&0&88
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_83891043&REV_00\3&267A616A&0&A5
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_83891043&REV_3C\3&267A616A&0&A0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&99
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&91
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_836C1043&REV_00\3&267A616A&0&A2
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&1708FA51&0&0050
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&98
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Indeo® video 5.10 Compression Filter,0x00200000,1,1,IR50_32.DLL,5.2562.0015.0055
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,IR50_32.DLL,5.2562.0015.0055
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder

TelionX · December 2012

same problem here, Y can't your game start properly? Can you guys fix this issue?

I'm on a overclocked I7 with 16GB of ram an a GTX460 with the latest drivers for my video card/Direct X that your installer suggested to install...

Wouldn't want to force a refund 15mins after this purchase

lolpetewentz · December 2012

System Information

Time of this report: 12/8/2012, 09:18:44
Machine name: JULIASCOMPUTER
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.120830-0334)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International
System Model: MS-16GN
BIOS: E16GNAMS Ver1.04 Date: 01/10/11
Processor: AMD E-350 Processor (2 CPUs), ~1.6GHz
Memory: 3072MB RAM
Available OS Memory: 2668MB RAM
Page File: 1896MB used, 3436MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: AMD Radeon HD 6310 Graphics
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9802)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9802&SUBSYS_109A1462&REV_00
Display Memory: 1450 MB
Dedicated Memory: 372 MB
Shared Memory: 1077 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC4141
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6160 (English)
Driver Version: 8.792.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/9/2010 08:18:00, 37888 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-DB42-11CF-C26F-9B30A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9802
SubSys ID: 0x109A1462
Revision ID: 0x0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Wrestler:8.792.0.0:pci\ven_1002&dev_9802&subsys_109a1462
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_1462109A&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6267 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/14/2010 04:17:30, 2677864 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6267 (English)
Driver Attributes: Final Retail
Date and Size: 12/14/2010 04:17:30, 2677864 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 96.9 GB
Total Space: 176.9 GB
File System: NTFS
Model: Hitachi HTS545032B9A300 SATA Disk Device

Drive:

Free Space: 117.8 GB
Total Space: 118.0 GB
File System: NTFS
Model: Hitachi HTS545032B9A300 SATA Disk Device

Drive: E:
Model: HL-DT-ST DVDRAM GT40N SATA CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

System Devices

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&267A616A&0&A8
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_109A1462&REV_42\3&267A616A&0&A0
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_109A1462&REV_40\3&267A616A&0&A3
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&267A616A&0&A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_109A1462&REV_40\3&267A616A&0&A1
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_109A1462&REV_40\3&267A616A&0&A2
Driver: n/a

Name: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Device ID: PCI\VEN_10EC&DEV_8176&SUBSYS_11391A3B&REV_01\4&1F27578A&0&00AA
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_109A1462&REV_00\3&267A616A&0&98
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_1314&SUBSYS_109A1462&REV_00\3&267A616A&0&09
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_109A1462&REV_06\4&28CDDF4&0&00A8
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&267A616A&0&C0
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_109A1462&REV_00\3&267A616A&0&90
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&267A616A&0&C7
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1510&SUBSYS_15101022&REV_00\3&267A616A&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_109A1462&REV_00\3&267A616A&0&9A
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&267A616A&0&C5
Driver: n/a

Name: AMD Radeon HD 6310 Graphics
Device ID: PCI\VEN_1002&DEV_9802&SUBSYS_109A1462&REV_00\3&267A616A&0&08
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_109A1462&REV_00\3&267A616A&0&92
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&267A616A&0&C6
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_43A2&SUBSYS_00001002&REV_00\3&267A616A&0&AA
Driver: n/a

Name: AMD SATA Controller
Device ID: PCI\VEN_1002&DEV_4394&SUBSYS_109A1462&REV_40\3&267A616A&0&88
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
HH Video Step Renderer,0x00200000,1,0,,
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8117.0416
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8117.0416
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8117.0416
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8117.0416
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
Realtek HDA HDMI Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and

DjNDB · December 2012

mpadecky wrote: »

Card name: ATI Radeon 3000 Graphics
Device Key: Enum\PCI\VEN_1002&DEV_9616&SUBSYS_83881043&REV_00

lolpetewentz wrote: »

Card name: AMD Radeon HD 6310 Graphics
Device Key: Enum\PCI\VEN_1002&DEV_9802&SUBSYS_109A1462&REV_00

These issues are often difficult to narrow down.
Your integrated graphics might be part of the problem.

mupet0000 · December 2012

I have the same problem and so do many others (as you can see in this thread).

I bought the game on Steam, tried to launch it for the first time and it says preparing to launch, the exe starts and then closes.

I checked event viewer and it shows DINPUT8.dll to be the thing causing the fault. So I removed my Xbox 360 controller from the USB port and tried to launch the game again, it worked fine.

The same exact bug occurs with a completely different game (Planetside 2).

marcotulio · December 2012

not work in my system, open game into click to connect > login my username and pass and not connect to game never. Help me pls.

System Information

Time of this report: 12/10/2012, 21:03:38
Machine name: MARCOTLIOMRA781
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: Parallels Software International Inc.
System Model: Parallels Virtual Platform
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz, ~2.2GHz
Memory: 4000MB RAM
Available OS Memory: 4000MB RAM
Page File: 1524MB used, 2473MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: Parallels Display Adapter (WDDM)
Manufacturer: Parallels
Chip type: Virtual Adapter
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_1AB8&DEV_4005&SUBSYS_04001AB8&REV_00
Display Memory: 2048 MB
Dedicated Memory: 1024 MB
Shared Memory: 1024 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: Parallels Vu
Monitor Id: PRL5000
Native Mode: unknown
Output Type: HD15
Driver Name: prl_umdd.dll
Driver File Version: 8.14.0010.15106 (English)
Driver Version: 7.0.15106.0
DDI Version: 9Ex
Driver Model: WDDM 1.1
Driver Attributes: Beta Debug
Driver Date/Size: 8/4/2012 01:04:52, 134144 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71458-0345-11CF-0A42-0A24A1C2C535}
Vendor ID: 0x1AB8
Device ID: 0x4005
SubSys ID: 0x04001AB8
Revision ID: 0x0000
Driver Strong Name: oem4.inf:Models.NTamd64.6:DDInstall64_6:7.0.15106.0:pci\ven_1ab8&dev_4005&subsys_04001ab8
Rank Of Driver: 00F60001
Video Accel:
Deinterlace Caps: {5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC1,0x31434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC2,0x32434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC3,0x33434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(IMC4,0x34434d49) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(S340,0x30343353) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5BDB4C2A-B67A-495F-B275-6DFC87C55F88}: Format(In/Out)=(S342,0x32343353) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
D3D9 Overlay: Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Speakers (Parallels Audio Controller (x64))
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1022&DEV_746D&SUBSYS_04001AB8&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: prl_sound.sys
Driver Version: 7.00.15106.0000 (English)
Driver Attributes: Beta Debug
WHQL Logo'd: n/a
Date and Size: 8/4/2012 01:15:26, 40232 bytes
Other Files:
Driver Provider: Parallels
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Line In (Parallels Audio Controller (x64))
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: prl_sound.sys
Driver Version: 7.00.15106.0000 (English)
Driver Attributes: Beta Debug
Date and Size: 8/4/2012 01:15:26, 40232 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 23.5 GB
Total Space: 30.7 GB
File System: NTFS
Model: Windows 7-0 SSD ATA Device

Drive:

Model: Virtual DVD-ROM ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices

Name: Intel(R) G35 Express Chipset PCI Express Root Port - 2981
Device ID: PCI\VEN_8086&DEV_2981&SUBSYS_00008086&REV_02\3&11583659&0&08
Driver: n/a

Name: Parallels Memory Controller
Device ID: PCI\VEN_1AB8&DEV_4006&SUBSYS_40061AB8&REV_00\3&11583659&0&70
Driver: n/a

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_2821&SUBSYS_00000000&REV_02\3&11583659&0&FA
Driver: n/a

Name: Parallels Display Adapter (WDDM)
Device ID: PCI\VEN_1AB8&DEV_4005&SUBSYS_04001AB8&REV_00\4&14523280&0&0008
Driver: n/a

Name: Intel(R) ICH8/ICH8R Family LPC Interface Controller - 2810
Device ID: PCI\VEN_8086&DEV_2810&SUBSYS_04001AB8&REV_02\3&11583659&0&F8
Driver: n/a

Name: Parallels Tool Device
Device ID: PCI\VEN_1AB8&DEV_4000&SUBSYS_04001AB8&REV_00\3&11583659&0&18
Driver: n/a

Name: Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Device ID: PCI\VEN_8086&DEV_265C&SUBSYS_04001AB8&REV_02\3&11583659&0&EF
Driver: n/a

Name: Parallels Audio Controller (x64)
Device ID: PCI\VEN_1022&DEV_746D&SUBSYS_04001AB8&REV_00\3&11583659&0&FC
Driver: n/a

Name: Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Device ID: PCI\VEN_8086&DEV_2658&SUBSYS_04001AB8&REV_02\3&11583659&0&E8
Driver: n/a

Name: DEC 21150 PCI to PCI bridge
Device ID: PCI\VEN_1011&DEV_0022&SUBSYS_00000000&REV_00\3&11583659&0&50
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_F2\3&11583659&0&F0
Driver: n/a

Name: Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Device ID: PCI\VEN_8086&DEV_244B&SUBSYS_04001AB8&REV_05\3&11583659&0&F9
Driver: n/a

Name: Intel(R) P965/G965 Processor to I/O Controller - 29A0
Device ID: PCI\VEN_8086&DEV_29A0&SUBSYS_04001AB8&REV_02\3&11583659&0&00
Driver: n/a

Name: Intel(R) PRO/1000 MT Network Connection
Device ID: PCI\VEN_8086&DEV_100F&SUBSYS_04001AB8&REV_00\3&11583659&0&28
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Line In (Parallels Audio Contro,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Parallels Sound Card,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
Câmera HD FaceTime (Integrada),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Parallels Sound Card,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Câmera HD FaceTime (Integrada),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Parallels Audio Contr,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Parallels Audio Controller (x64)),0x00200000,1,0,quartz.dll,6.06.7601.17514

EVR Power Information

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

DjNDB · December 2012

marcotulio wrote: »

not work in my system, open game into click to connect > login my username and pass and not connect to game never. Help me pls.

Card name: Parallels Display Adapter (WDDM)
Manufacturer: Parallels

I don't know how/if the game runs on a virtualized Windows based on Parallels.

I've seen your Mac threads, but i can't do elaborate Mac support.

I can only suggest you try deleting all files the game has created, i.e.
~/Library/Application Support/Telltale Games/TheWalkingDead/

You can also try reinstalling it on a different Mac user account.

secretagentyodao · December 2012

System Information

Time of this report: 12/12/2012, 17:20:34
Machine name: OWNER-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.120824-0336)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 530s
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz (2 CPUs), ~2.5GHz
Memory: 4084MB RAM
Page File: 2506MB used, 5871MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: Intel(R) G33/G31 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) GMA 3100
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02
Display Memory: 286 MB
Dedicated Memory: 0 MB
Shared Memory: 286 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: igdumd64.dll
Driver Version: 7.14.0010.1409 (English)
DDI Version: 9Ex
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 5/5/2008 02:40:22, 3748864 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6A82-11CF-1976-0722A3C2CA35}
Vendor ID: 0x8086
Device ID: 0x29C2
SubSys ID: 0x020D1028
Revision ID: 0x0002
Revision ID: 0x0002
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1028020D&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5653 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/17/2008 22:54:08, 1474840 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5653 (English)
Driver Attributes: Final Retail
Date and Size: 7/17/2008 22:54:08, 1474840 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2935
| Matching Device ID: usb\root_hub
| Service: usbhub

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 325.5 GB
Total Space: 461.9 GB
File System: NTFS
Model: WDC WD5000AAKS-75A7B2 ATA Device

Drive:

Free Space: 7.3 GB
Total Space: 15.0 GB
File System: NTFS
Model: WDC WD5000AAKS-75A7B2 ATA Device

Drive: E:
Model: Optiarc DVD+-RW AD-7200S ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), , 0 bytes

System Devices

Name: Intel(R) G33/G31 Express Chipset Family
Device ID: PCI\VEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02\3&2411E6FE&0&10
Driver: n/a

Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_020D1028&REV_02\3&2411E6FE&0&08
Driver: n/a

Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D8
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D7
Driver: n/a

Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_020D1028&REV_02\3&2411E6FE&0&EF
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D2
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D1
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_020D1028&REV_02\3&2411E6FE&0&D0
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_020D1028&REV_02\3&2411E6FE&0&EA
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_020D1028&REV_02\3&2411E6FE&0&E9
Driver: n/a

Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_020D1028&REV_02\3&2411E6FE&0&E8
Driver: n/a

Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_020D1028&REV_02\3&2411E6FE&0&FB
Driver: n/a

Name: Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_020D1028&REV_02\3&2411E6FE&0&FD
Driver: n/a

Name: Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920
Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_020D1028&REV_02\3&2411E6FE&0&FA
Driver: n/a

Name: Intel(R) ICH9R LPC Interface Controller - 2916
Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_020D1028&REV_02\3&2411E6FE&0&F8
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_020D1028&REV_92\3&2411E6FE&0&F0
Driver: n/a

Name: Intel(R) 82562V-2 10/100 Network Connection
Device ID: PCI\VEN_8086&DEV_10C0&SUBSYS_020D1028&REV_02\3&2411E6FE&0&C8
Driver: n/a

Name: Conexant D850 PCI V.92 Modem
Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00\4&22B40817&0&00F0
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
MP3 Decoder DMO,0x00600800,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00600800,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Full Screen Renderer,0x00200000,1,0,,6.06.6002.18533
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
DV Muxer,0x00400000,0,0,,6.06.6001.18000
Color Space Converter,0x00400001,1,1,,6.06.6002.18533
WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
AVI Splitter,0x00600000,1,1,,6.06.6002.18533
VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6002.18363
MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18533
MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18533
SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18533
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18363
Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18533
DV Splitter,0x00600000,1,2,,6.06.6001.18000
Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18533
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6002.18005
ACM Wrapper,0x00600000,1,1,,6.06.6002.18533
Video Renderer,0x00800001,1,0,,6.06.6002.18533
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6002.18363
Line 21 Decoder,0x00600000,1,1,,6.06.6002.18533
Video Port Manager,0x00600000,2,1,,6.06.6002.18533
Video Renderer,0x00400000,1,0,,6.06.6002.18533
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
File writer,0x00200000,1,0,,6.06.6001.18000
DVD Navigator,0x00200000,0,3,,6.06.6002.18533
Overlay Mixer2,0x00200000,1,1,,6.06.6002.18533
AVI Draw,0x00600064,9,1,,6.06.6002.18533
Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6002.18005
WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18363
DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6002.18496
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6002.18005
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6002.18363
Smart Tee,0x00200000,1,2,,6.06.6001.18000
Overlay Mixer,0x00200000,0,0,,6.06.6002.18533
AVI Decompressor,0x00600000,1,1,,6.06.6002.18533
AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18533
Wave Parser,0x00400000,1,1,,6.06.6002.18533
MIDI Parser,0x00400000,1,1,,6.06.6002.18533
Multi-file Parser,0x00400000,1,1,,6.06.6002.18533
File stream renderer,0x00400000,1,1,,6.06.6002.18533
Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
AVI Mux,0x00200000,1,0,,6.06.6001.18000
Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18533
File Source (Async.),0x00400000,0,1,,6.06.6002.18533
File Source (URL),0x00400000,0,1,,6.06.6002.18533
Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18496
MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18533

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
MJPEG Compressor,0x00200000,0,0,,6.06.6002.18533
Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
Logitech Video (I420),0x00200000,1,1,,6.06.6001.18000
Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IMA ADPCM,0x00200000,1,1,,6.06.6002.18533
PCM,0x00200000,1,1,,6.06.6002.18533
Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18533
GSM 6.10,0x00200000,1,1,,6.06.6002.18533
Messenger Audio Codec,0x00200000,1,1,,6.06.6002.18533
CCITT A-Law,0x00200000,1,1,,6.06.6002.18533
CCITT u-Law,0x00200000,1,1,,6.06.6002.18533
MPEG Layer-3,0x00200000,1,1,,6.06.6002.18533

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,,6.06.6001.18000

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,,6.06.6002.18533
Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18533

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
,0x00000000,0,0,,
Logitech QuickCam Easy/Cool,0x00200000,0,2,,6.00.6001.18000

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,,6.00.6001.18000

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6002.18496
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

Video Capture Sources:
Logitech QuickCam Easy/Cool,0x00200000,0,2,,6.00.6001.18000

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18496
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6002.18496

BDA CP/CA Filters:
Decrypt/Tag,0x006

DjNDB · December 2012

secretagentyodao wrote: »

Card name: Intel(R) G33/G31 Express Chipset Family
Shared Memory: 286 MB

TWD is unlikely to work well on your integrated Intel graphics chip.

Sydszz · December 2012

I have played it for 3 days but now when I start it my screen freezes after I hit click to continue and after 1 min the sound also sort of crashes. what do I do now?

DjNDB · December 2012

Sydszz wrote: »

I have played it for 3 days but now when I start it my screen freezes after I hit click to continue and after 1 min the sound also sort of crashes. what do I do now?

Do you run the Steam or TTG Store version?
Does it start if your rename the savegame folder
%USERPROFILE%\Documents\Telltale Games\The Walking Dead
so the game doesn't find it?

Balance1971 · December 2012

System Information

Time of this report: 12/14/2012, 18:43:32
Machine name: ANDREAS-PC
Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: German (Regional Setting: German)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 08/21/12 10:41:14 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.9GHz
Memory: 8192MB RAM
Available OS Memory: 3558MB RAM
Page File: 2073MB used, 5041MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

Display Tab 1: The file aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: AMD Radeon HD 7900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x679A)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_679A&SUBSYS_32201682&REV_00
Display Memory: 478 MB
Dedicated Memory: 3051 MB
Shared Memory: 1523 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: SyncMaster T220/T220G,SyncMaster Magic T220/T220G(Digital)
Monitor Model: SyncMaster
Monitor Id: SAM03E5
Native Mode: 1680 x 1050(p) (59.883Hz)
Output Type: DVI
Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1169 (English)
Driver Version: 9.10.8.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/15/2012 18:41:28, 949248 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71EE2-24DA-11CF-A371-2A12BEC2C535}
Vendor ID: 0x1002
Device ID: 0x679A
SubSys ID: 0x32201682
Revision ID: 0x0000
Driver Strong Name: oem38.inf:ATI.Mfg.NTx86.6.1:ati2mtag_R575:9.10.8.0:pci\ven_1002&dev_679a
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Lautsprecher (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00411102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/7/2010 13:14:20, 537048 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (TX1) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0010.1200 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/22/2012 16:43:36, 1841272 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Lautsprecher (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0010.1200 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/22/2012 16:43:36, 1841272 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Out (Creative SB X-Fi)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_000B&SUBSYS_00411102&REV_03
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/7/2010 13:14:20, 537048 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Interface (TX0) (VIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0441&SUBSYS_1458A014&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: viahduaa.sys
Driver Version: 6.00.0010.1200 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/22/2012 16:43:36, 1841272 bytes
Other Files:
Driver Provider: VIA Technologies, Inc.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Digital-In (Creative SB X-Fi)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2010 13:14:20, 537048 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: "What U Hear" (Creative SB X-Fi)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1348 (English)
Driver Attributes: Final Retail
Date and Size: 7/7/2010 13:14:20, 537048 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Maus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 Gaming Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC226
FF Driver: n/a

Device Name: G15 GamePanel LCD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC227
FF Driver: n/a

Device Name: Razer Mamba
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x000A
FF Driver: n/a

Device Name: Razer Mamba
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x000A
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 663.6 GB
Total Space: 953.9 GB
File System: NTFS
Model: ST31000528AS ATA Device

Drive: E:
Free Space: 159.6 GB
Total Space: 953.9 GB
File System: NTFS
Model: WDC WD10EADS-00L5B1 ATA Device

Drive:

Model: ATAPI iHAS624 B ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), 11/20/2010 09:38:10, 108544 bytes

System Devices

Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_50011458&REV_04\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:20:43, 13888 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
Device ID: PCI\VEN_8086&DEV_1E1C&SUBSYS_50011458&REV_C4\3&11583659&0&E6
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 13:30:06, 153984 bytes

Name: Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_E0001458&REV_C0\4&841E55&0&00E6
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1C3A1458&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_50011458&REV_C4\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 13:30:06, 153984 bytes

Name: Intel(R) USB 3.0 eXtensible-Hostcontroller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_50071458&REV_04\3&11583659&0&A0
Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0006.0245 (English), 10/16/2012 08:53:20, 796216 bytes

Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_50011458&REV_C4\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (German), 11/20/2010 13:30:06, 153984 bytes

Name: Creative SB X-Fi
Device ID: PCI\VEN_1102&DEV_000B&SUBSYS_00411102&REV_03\4&1828E751&0&00E4
Driver: C:\Windows\system32\drivers\ctac32k.sys, 6.00.0001.1242 (English), 7/7/2010 13:14:00, 511064 bytes
Driver: C:\Windows\system32\drivers\ctaud2k.sys, 6.00.0001.1348 (English), 7/7/2010 13:14:20, 537048 bytes
Driver: C:\Windows\system32\drivers\ctoss2k.sys, 6.00.0001.1348 (English), 7/7/2010 13:14:36, 130136 bytes
Driver: C:\Windows\system32\drivers\ctprxy2k.sys, 6.00.0001.1348 (English), 7/7/2010 13:14:44, 14424 bytes
Driver: C:\Windows\system32\drivers\ctsfm2k.sys, 6.00.0001.1348 (English), 7/7/2010 13:14:52, 159320 bytes
Driver: C:\Windows\system32\drivers\emupia2k.sys, 6.00.0001.1348 (English), 7/7/2010 13:15:00, 95832 bytes
Driver: C:\Windows\system32\drivers\ha20x2k.sys, 6.00.0001.1348 (English), 7/7/2010 13:15:10, 1184344 bytes
Driver: C:\Windows\system32\drivers\ha20x22k.sys, 6.00.0001.1348 (English), 7/7/2010 13:15:22, 1227352 bytes
Driver: C:\Windows\system32\drivers\pfmodnt.sys, 3.00.0000.0012 (English), 7/7/2010 13:15:30, 15448 bytes
Driver: C:\Windows\system32\drivers\CTEXFIFX.sys, 6.00.0001.1348 (English), 7/7/2010 13:13:52, 1353304 bytes
Driver: C:\Windows\system32\drivers\CT20XUT.sys, 6.00.0001.1348 (English), 7/7/2010 13:13:34, 198232 bytes
Driver: C:\Windows\system32\drivers\CTHWIUT.sys, 6.00.0001.1348 (English), 7/7/2010 13:13:42, 73816 bytes
Driver: C:\Windows\system32\drivers\ct20xflt.sys, 5.10.0000.4315 (English), 7/7/2010 13:15:42, 1811288 bytes
Driver: C:\Windows\system32\ctdlang.dat, 7/7/2010 11:21:00, 51787 bytes
Driver: C:\Windows\system32\ctdnlstr.dat, 7/7/2010 11:21:00, 384647 bytes
Driver: C:\Windows\system32\CtxfiRes.dll, 6.00.0001.1348 (English), 7/7/2010 11:33:04, 2560 bytes
Driver: C:\Windows\system32\ctzapxx.ini, 7/7/2010 12:23:06, 54 bytes
Driver: C:\Windows\system32\instwdm.ini, 7/7/2010 12:23:10, 17868 bytes
Driver: C:\Windows\system32\CT1MGM.ROM, 7/1/2009 01:12:32, 1048576 bytes
Driver: C:\Windows\system32\CT2MGM.SF2, 7/1/2009 01:12:32, 2167684 bytes
Driver: C:\Windows\system32\default4.sfm, 7/1/2009 01:12:32, 59 bytes
Driver: C:\Windows\system32\default8.sfm, 7/1/2009 01:12:32, 59 bytes
Driver: C:\Windows\system32\default.sfm, 7/1/2009 01:12:32, 59 bytes
Driver: C:\Windows\Temp\UDATEL32.exe, , 0 bytes
Driver: C:\Windows\system32\regplib.exe, 7/7/2010 11:14:30, 16384 bytes
Driver: C:\Windows\system32\a3d.dll, 80.00.0000.0003 (English), 7/7/2010 11:36:44, 14336 bytes
Driver: C:\Windows\system32\ac3api.dll, 6.00.0001.1348 (English), 7/7/2010 11:35:00, 13312 bytes
Driver: C:\Windows\system32\eaxac3.dll, 1.01.0002.0000 (English), 7/1/2009 01:12:32, 77824 bytes
Driver: C:\Windows\system32\ctosuser.dll, 6.00.0001.1348 (English), 7/7/2010 11:14:48, 74240 bytes
Driver: C:\Windows\system32\ctemupia.dll, 6.00.0001.1348 (English), 7/7/2010 11:20:14, 201216 bytes
Driver: C:\Windows\system32\piaproxy.dll, 6.00.0001.1348 (English), 7/7/2010 11:14:28, 68608 bytes
Driver: C:\Windows\system32\ctdproxy.dll, 6.00.0001.1348 (English), 7/7/2010 11:16:12, 53248 bytes
Driver: C:\Windows\system32\devreg.d

DjNDB · December 2012

Balance1971 wrote: »

System Information

I don't see anything suspicious.
You can try if updating your sound driver helps.
Otherwise there are some things in the support FAQ that might help.

Balance1971 · December 2012

I have tried the complete troubleshooting. The last check of all drivers of my System was today, all of them are the latest Versions.

I have installed TWD three times, allways with a Download-Version of Steam. Perhaps it is a Problem of the Steam Version? I click on the Icon, then it beginn to load, stop to load, nothing happens and back to Desktop.

DjNDB · December 2012

I just noticed that i messed up the support FAQ link in my earlier post. It's fixed now. Have you tried these steps?

Mike wrote: »

Try rebooting your system.

If you're using Steam, verify the integrity of the game cache. If you're not sure how to do this, the link below will walk you through it.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Try right-clicking game's executable, which is WalkingDead101.exe, and then click Run As Adminstrator.

If it's still not working, right-click the game's executable, click Properties, click the Compatibility tab, and then check the options to run in compatibility mode for Windows 98/ME. Also check the option to disable desktop composition.

Can't start the walking dead game

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