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Damaged Download

cruzqcruzq
edited November 2012 in The Walking Dead - PC/Mac Support
I bought the Walking Dead game for my Mac but it when it finished downloading and I opened the game it said the file was damaged and I should delete it. How do I fix this?

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    To fix this issue you will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.
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