TWD crash on connecting
Picked up a copy of TWD for my wife on Steam as I loved the game but she just can't play the damn thing. We have identical computers as far as hardware goes and it ran just fine for me.
Here are the things we've pulled from the forums and tried so far:
1) Played with compatibility sittings, tried them all but no luck
2) Set run as administrator, no luck, set to all users, no luck
3) Tried replacing a DLL here and there as suggested, no luck
4) We don't have controllers but we pulled all USB stuff one by one, no luck
5) Disable internet connection - this appeared to work
Is there a fix to this? I'd like her to be able to play as the game intended and have the Steam sync work properly for her without having to always disabling her internet connection.
We're both on Windows 7 64bit and we connect tot he web through a home router. Seems odd that it would crash on connecting but that is where we seem to have an issue every time.
Here are the things we've pulled from the forums and tried so far:
1) Played with compatibility sittings, tried them all but no luck
2) Set run as administrator, no luck, set to all users, no luck
3) Tried replacing a DLL here and there as suggested, no luck
4) We don't have controllers but we pulled all USB stuff one by one, no luck
5) Disable internet connection - this appeared to work
Is there a fix to this? I'd like her to be able to play as the game intended and have the Steam sync work properly for her without having to always disabling her internet connection.
We're both on Windows 7 64bit and we connect tot he web through a home router. Seems odd that it would crash on connecting but that is where we seem to have an issue every time.
This discussion has been closed.
Comments
Booting clean in Windows Vista / 7:
1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. If running the game on Steam, re-check the "Steam Client Service"
8. Click on OK
9. Click Restart.
10. After reboot, run the game to see if it works.
After performing the necessary steps, restore your settings by doing the following:
1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer
dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter
Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.
Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
System Information
Time of this report: 1/1/2013, 09:51:18
Machine name: ERIN-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS 8300
BIOS: BIOS Date: 10/17/11 11:18:49 Ver: 04.06.04
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 12288MB RAM
Available OS Memory: 12270MB RAM
Page File: 2771MB used, 21767MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in DirectInput (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab:
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6758)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00
Display Memory: 2787 MB
Dedicated Memory: 1004 MB
Shared Memory: 1783 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DELL ST2420L
Monitor Id: DELA068
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 21:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2418-11CF-FC77-1820BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6758
SubSys ID: 0x00121028
Revision ID: 0x0000
Driver Strong Name: oem88.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.961.0.0:pci\ven_1002&dev_6758
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: AMD Radeon HD 6670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x6758)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00
Display Memory: 2787 MB
Dedicated Memory: 1004 MB
Shared Memory: 1783 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: X193W
Monitor Id: ACR000C
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1124 (English)
Driver Version: 8.961.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/5/2012 21:20:04, 1067520 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2418-11CF-FC77-1820BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6758
SubSys ID: 0x00121028
Revision ID: 0x0000
Driver Strong Name: oem88.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.961.0.0:pci\ven_1002&dev_6758
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Headset Earphone (3- Microsoft LifeChat LX-3000 )
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_045E&PID_070F&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: AMD HDMI Output (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdW76.sys
Driver Version: 7.12.0000.7706 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/23/2012 07:32:04, 95760 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_102804AA&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6141 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/22/2010 21:03:10, 2399848 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Headset Microphone (3- Microsoft LifeChat LX-3000 )
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:23:47, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Poll w/ Interrupt: No
USB Devices
Gameport Devices
PS/2 Devices
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 614.5 GB
Total Space: 940.3 GB
File System: NTFS
Model: WDC WD10EALX-759BA1
Drive:
Model: PLDS DVD+-RW DH-16ABS
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
System Devices
Name: Intel(R) H67 Express Chipset Family LPC Interface Controller - 1C4A
Device ID: PCI\VEN_8086&DEV_1C4A&SUBSYS_04AA1028&REV_05\3&11583659&0&F8
Driver: n/a
Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C02&SUBSYS_04AA1028&REV_05\3&11583659&0&FA
Driver: n/a
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_04AA1028&REV_04\3&11583659&0&B0
Driver: n/a
Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_04AA1028&REV_09\3&11583659&0&08
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_04AA1028&REV_05\3&11583659&0&D0
Driver: n/a
Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0100
Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_04AA1028&REV_09\3&11583659&0&00
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_04AA1028&REV_05\3&11583659&0&E8
Driver: n/a
Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1691&SUBSYS_04AA1028&REV_01\4&290E7F79&0&00E3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04AA1028&REV_05\3&11583659&0&FB
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA901028&REV_00\4&DDE86B&0&0108
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_04AA1028&REV_05\3&11583659&0&D8
Driver: n/a
Name: AMD Radeon HD 6670
Device ID: PCI\VEN_1002&DEV_6758&SUBSYS_00121028&REV_00\4&DDE86B&0&0008
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_04AA1028&REV_B5\3&11583659&0&E3
Driver: n/a
Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_04AA1028&REV_B5\3&11583659&0&E0
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000
ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071
ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Roxio MPEG2 Encoder,0x00000000,0,0,,
VCG Null Renderer 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071
ROXIO WAV Dest 3.0,0x00200000,0,0,,
ROXIO MPEG Writer,0x00000000,0,0,,
ROXIO Scene Detector 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Roxio Plasma CrossGraph Renderer,0x00200000
The DirectInput crash is suspicious. Does it always happen when running dxdiag?
I don't have any logical explanation right now, but something obscure you can try is unplugging the second display.
One thing you can try is blocking the server it connects to when you "click to continue" in the windows firewall.
This is entirely experimental, and might have side effects, but maybe it lets you run the game while being online. If you try it, please check if the steam achievements get registered. In theory, it's like the game being only partially offline.
Press the Windows Key, type cmd, and confirm by pressing CTRL-SHIFT-Enter. This should open a Command line with Administrator privileges.
Now add a rule to the windows firewall that blocks the server api.telltalegames.com the game connects to at that point:
netsh advfirewall firewall add rule name="TWD Block API" dir="out" action="block" remoteip="184.172.42.85,184.172.42.83"
Now try if you can start the game.
Afterwards, delete the rule using:
netsh advfirewall firewall delete rule name="TWD Block API"
If it works, the rule can be further refined to only block it for WalkingDead101.exe, but for simplicity it's not included, because i don't know the path to the file on your system.
My DxDiag is :
[code]
System Information
Time of this report: 1/5/2013, 22:40:13
Machine name: JEKKA-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: GBTUACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (4 CPUs), ~2.8GHz
Memory: 2044MB RAM
Available OS Memory: 2044MB RAM
Page File: 2296MB used, 2737MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68B8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
Display Memory: 1782 MB
Dedicated Memory: 1016 MB
Shared Memory: 765 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ T902HDA
Monitor Id: BNQ772B
Native Mode: 1366 x 768(p) (59.790Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
Driver Version: 9.2.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/28/2012 03:41:40, 1120768 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BF8-11CF-CD77-4905BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68B8
SubSys ID: 0x25431002
Revision ID: 0x0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_68b8
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68B8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
Display Memory: 1782 MB
Dedicated Memory: 1016 MB
Shared Memory: 765 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: R17AAC/S
Monitor Id: LTN023F
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1151 (English)
Driver Version: 9.2.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/28/2012 03:41:40, 1120768 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BF8-11CF-CD77-4905BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68B8
SubSys ID: 0x25431002
Revision ID: 0x0000
Driver Strong Name: oem1.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.2.0.0:pci\ven_1002&dev_68b8
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Rapoo Wireless Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_24AE&PID_6000&REV_0100&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/14/2009 02:06:32, 109568 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1458A002&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5924 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 8/25/2009 13:28:08, 1990304 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (HP Webcam 3100)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 02:06:32, 109568 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Realtek Digital Input (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5924 (English)
Driver Attributes: Final Retail
Date and Size: 8/25/2009 13:28:08, 1990304 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Microphone (Rapoo Wireless Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/14/2009 02:06:32, 109568 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Wired Keyboard 600
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0750
FF Driver: n/a
Device Name: Wired Keyboard 600
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0750
FF Driver: n/a
Device Name: Rapoo Wireless Audio
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x24AE, 0x6000
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B39
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0750
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x192F, 0x0416
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 33.4 GB
Total Space: 50.0 GB
File System: NTFS
Model: SAMSUNG HD502HJ ATA Device
Drive:
Free Space: 323.9 GB
Total Space: 426.8 GB
File System: NTFS
Model: SAMSUNG HD502HJ ATA Device
Drive: F:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
Drive: E:
Model: Optiarc DVD RW AD-7240S ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
System Devices
Name: Intel(R) processor Miscellaneous Registers - D158
Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00000000&REV_11\3&13C0B0C5&0&43
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_A0021458&REV_05\3&13C0B0C5&0&D8
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B38
Device ID: PCI\VEN_8086&DEV_3B38&SUBSYS_50041458&REV_05\3&13C0B0C5&0&EA
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_A5\3&13C0B0C5&0&F0
Driver: n/a
Name: Intel(R) processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00000000&REV_11\3&13C0B0C5&0&42
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E1
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B37
Device ID: PCI\VEN_8086&DEV_3B37&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E9
Driver: n/a
Name: GIGABYTE GBB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&2E734503&0&00E0
Driver: n/a
Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00000000&REV_11\3&13C0B0C5&0&41
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_50011458&REV_05\3&13C0B0C5&0&E0
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B36
Device ID: PCI\VEN_8086&DEV_3B36&SUBSYS_50041458&REV_05\3&13C0B0C5&0&E8
Driver: n/a
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&1CBEE564&0&00E1
Driver: n/a
Name: Intel(R) processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00000000&REV_11\3&13C0B0C5&0&40
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3F
Device ID: PCI\VEN_8086&DEV_3B3F&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D2
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_50061458&REV_05\3&13C0B0C5&0&EF
Driver: n/a
Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581002&REV_00\4&932E434&0&0118
Driver: n/a
Name: Intel(R) QuickPath Interconnect - D151
Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00000000&REV_11\3&13C0B0C5&0&81
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Universal Host Controller - 3B3E
Device ID: PCI\VEN_8086&DEV_3B3E&SUBSYS_50041458&REV_05\3&13C0B0C5&0&D1
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_50011458&REV_05\3&13C0B0C5&0&FB
Driver: n/a
Name: ATI Radeon HD 5700 Series
Device ID: PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00\4&932E434&0&0018
Driver: n/a
Name: Intel(R) QuickPath Interconnect - D150
Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00000000&REV_11\3&13C0B0C5&0&80
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_50061458&REV_05\3&13C0B0C5&0&D7
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26
Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_B0021458&REV_05\3&13C0B0C5&0&FD
Driver: n/a
Name: Intel(R) processor PCI Express Root Port 1 - D138
Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_50011458&REV_11\3&13C0B0C5&0&18
Driver: n/
You can try blocking every internet connection for TWD by using a rule similar to this one. It is essential that you replace the path to the WalkingDead101.exe with the correct one on your system.
netsh advfirewall firewall add rule name="TWD Block" dir="out" action="block" program="C:\Steam\SteamApps\common\the walking dead\WalkingDead101.exe"
Afterwards it can later be removed with:
netsh advfirewall firewall delete rule name="TWD Block"
Any other suggestions?
Edit:
I have no problem with the game not connecting anywhere and not showing me any statistics. But please let me stay online for the background programs (Aka - Skype and downloads)
Edit #2 :
Just tried to unplug my cable from my PC and use a WiFi USB lan card. Same issue, as long as i have connection to the internet the game crashes. As soon as i disconnect myself - It all works just fine
We should look at some network information. Maybe that helps.
Please open a command line and run:
ipconfig /all |clip
Then start a reply here, and paste the content of the clipboard into it.
Using my wireless connection :
Using my Ethernet cable:
Edit:
What does the pipe "clip" command does? Never used it, and it doesn't seem to make my command prompt give any output whatsoever.
It copies the output of the program to the clipboard
Copying data from the windows terminal manually is very tedious compared to other operating systems.
Is it so, that the game doesn't work no matter if you are connected wired or wireless, even if the other interface is disabled?
P.S.
I use "Quick editing mode" so it's relatively easy. Results in nearest edit
My complaint is more about the way selecting works. I prefer it selecting each line i mark, as e.g. in the Ubuntu Terminal or pretty much every text editor, instead of an arbitrarily sized box.
It doesn't matter which adapters are active when i try to run the game it still does the same error.
From the error report i got this :
And about Ubuntu - Yeah i am exploring Linux myself, just a lot of things i play do not run on it unfortunately.
Windows is nice for gaming, but only because game companies rarely support Linux.
In most other Aspects i prefer Linux.
Sadly the error report doesn't have any information i can work with.
I have one last idea, that might bring valuable information.
That's logging what the game does until it crashes with Process Monitor.
You just start it and set a filter to
Process Name | begins with | WalkingDead
and click "Add". Then Confirm with "Ok".
Then start TWD until it crashes.
Process Monitor should now show a lot of stuff the game has done.
Now in the menu go to "File/Save" and select a save location.
Now upload the file, to a filehoster like this one and paste the link.
Could you please specify on how to start a process monitor? Or which software to use? All i know is Wireshark but it didn't help me much because apparently the crash happening even before it connects to game server as i see no requests to either of the IP's you mentioned earlier from my network adapter. I see a lot of other random IP addresses but not the ones you stated above.
I had the link to Process Monitor in there, but somehow lost it while editing the instructions.
It's now there to download.
P.S. I love Wireshark
This is the file i got:
File
I understand nothing in this log file XD so yeah.
Also a bit shout out and thanks to you man! Being a volunteer and to know so much as well as willing to help! You are just too awesome! Thanks a ton
The download link doesn't work. It doesn't look like the normal ge.tt download links too, so you might have copied the wrong link. After fixing the link, it says "This file is not available, because the upload was interrupted."
Please check if you can download the file yourself.
If not, please try uploading it again.
There's a "copy link" button at the top after the download, to get the correct link.
I didn't let it upload completely. Hehe, it looked weird to me as well. Now i do see the process bar on the left. Just usually they give a "Download" button only AFTER the file is uploaded XD
Anyhow here is the right link
The game did crash right before you stopped logging, right?
Have you already tried disabling the Steam Overlay for TWD?
Right click on TWD, click on "Properties" and uncheck "Enable Steam Community In-Game" in the "General" tab.
Can you see anything unusual in the Steam log files?
It might also be useful if you did another process monitor log, running the game error free, with the network disabled.
That way i could compare them, instead of trying to compare it with a log from my system.
Too bad you are at it all alone =( and it begins to be really late for me now, have work tomorrow morning.
Is there anything i can do? Where i can find the log at least? (I am very new to steam, as i never used it before few month ago)
I just had an unusual thought, because it doesn't make much sense, but i've seen strange things before.
Please update your Realtek HDA driver
and unplug all non essential USB devices. That means also means that Rapoo Wireless Audio device with the old drivers.
Gonna do so now.
Don't worry, I'll be here tomorrow. Have a good night.
For tomorrow:
Did you see my edit about the second process monitor run?
Also there are some *.log files in the Steam folder, and some files in Steam\logs.
I have no experience with them, but I would take a look at them.
That's what i meant by it doesn't make sense.
But i know that the game has issues with old Realtek HDA drivers, at least if the sound device is used.
Knowing no fix, it's worth trying to optimize everything.
P.S. I order you to go to bed :-P
I didn't notice any edit about process monitor. I just have confirmed i have saved the log only after Walking Dead process was terminated.
About logs, here are My logs
However they are only the ones from the "log" folder, i had no other log files anywhere.
I found something weird in the process monitor.
c:\ProgramData\VKSaver\vksaver3.dll from the company audiovkontakte.ru is a dll that's loaded into the WalkingDead101.exe that shouldn't be there.
I'll check the logs now.
Added the log of the game with no net (Where it skipped through the connecting part all together and i just clicked on "Exit game")
Link re-post - Right here
I am gonna sleep now (Almost 3 AM and gotta wake up at 5 XD )
Talk to you from my work place tomorrow, or after i get back from work so we can test more.
I found nothing useful in the steam logs.
There are a lot of failed connections in the connection_log.txt, but not at the time the game crashed and also from much earlier dates. I don't know what that's about, but i don't have such issues in my steam log.
It might be random, but one of the last things the game does before it crashes is including C:\Windows\SysWOW64\FWPUCLNT.DLL (FWP/IPSec Usermode API).
It doesn't do that in your unconnected log. Since IPSec is network related, i found that even more suspicious.
I took a look at the files details, and then i noticed that it's older than the one on my Win7 system. Yours is version 6.1.7600.16385, while mine is 6.1.7601.17514. I tried to find out why, and then looking at your dxdiag again i found this:
It's easy to miss, but your Windows 7 is not up to date. The latest is 7601.win7sp1_gdr.120830-0333.
All that might not be the reason for the crash, but it's definitely something to look at. Please try installing the latest windows updates and SP1.
Thanks for the assistance, hopefully it'll resolve my issue
Edit:
Forgot it's a fresh install of Windows and i haven't installed windows updates yet -.-
Edit 2:
Could you by any chance point me to the corresponding update name? As i don't wanna update useless crap like Internet Explorer etc on my PC. If not, then at least the row number in the DxDiag file where i can find the version of my system so i can just check later after installing the update.
Thanks in advance
It's right there in the beginning:
I also had another idea. It might be worth a try to update your network device drivers.
Before that, please go to the device manager and post the driver version and date of your Realtek Adapters (Wired and Wireless) for reference. You find them by right clicking each Adapter, and selecting "properties", and then opening the "driver" tab.
Thanks a lot for the help though. I will do it first thing i am home!
Ethernet adapter
Wireless adapter
Gonna look for drivers now
The drivers are indeed horribly old. Let's hope that's it.
I already looked them up yesterday
Download and install the Auto Installation for Win7.
Realtek Wireless:
http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=21&PFid=48&Level=5&Conn=4&ProdID=228&DownTypeID=3&GetDown=false&Downloads=true
Realtek Wired:
http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false