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Sam and Max book never arrived

illyxenonillyxenon
edited January 2013 in Shopping or Activation Support
Hi there, quite a while back, a friend of mine bought a copy of the Sam and Max Surfing the Highway book. We have never gotten it, and this was months ago.

I know that it's incredibly late now, chances are nothing can be done, but because I live in Australia and it said when ordering it may take at least 6 weeks, we thought the reason it was taking so long was because of time delays, shipping time, etc.

So, I was wondering if there was any possible way to fix this and either find out what happened to the book, or have another sent out? Thanks!

Comments

  • illyxenonillyxenon
    edited December 2012
    Bump
  • DjNDBDjNDB Moderator
    edited December 2012
    illyxenon wrote: »
    Bump

    Please don't do that. People who haven't seen the thread will see it marked as unread anyway.
    Keep in mind it's Holiday season.

    It's better if you write an E-Mail to support@telltalegames.com in case you don't get an answer here in a couple of days ofter the holidays.
  • illyxenonillyxenon
    edited January 2013
    Okay thanks, I haven't posted here before, so I wasn't really sure about the protocol. :)
  • MattPMattP ModeratorFormer Telltale Staff
    edited January 2013
    I can look into this issue for you, however I will need some private information, so please do not reply in the forums. Please send me a PM or a support ticket (as mentioned above) with the order number and the name and address the item was shipped to.
This discussion has been closed.