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game fails to load. black screen with chirping audio

dutcharkdutchark
edited January 2013 in The Walking Dead - PC/Mac Support
clicking on support goes straight to the forum?

anyway,

I can't find a solution that matches my problem.

my steam version of walking dead fails to load, all I get is a black screen but I can hear what sounds like birds chirping.

strangely; my monitor light blinks as it does when the computer is not powered on and I can alt tab once, if i go back to the game and alt tab twice, the computer crashes.

windows7 64, ati5850 and up to date with drivers.

any ideas?

Comments

  • DjNDBDjNDB Moderator
    edited January 2013
    That sounds like your monitor not liking the resolution the game is running in.
    Please put the game in windowed mode by pressing Alt-Enter. You should then be able to adjust the resolution in-game.

    Because of the crash though it might also be useful if your post your dxdiag info.

    dxdiag
    Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
    Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
    Windows 8: At the start screen, type in "dxdiag" and hit enter

    Now click on the button that says "save all information".
    It will prompt you to save a file. Save it where you can find it.

    Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
    Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.
  • dutcharkdutchark
    edited January 2013
    thank you.

    alt and enter into window mode worked. I can now see the game.

    I increased the very low default resolution and it looks like I can now run it full screen.

    my native res is 2560x1440 if it's useful
This discussion has been closed.