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How to do a clean wipe of TWD on steam?

MrFluffumsMrFluffums
edited January 2013 in The Walking Dead - PC/Mac Support
Hello, I am having recent troubles with getting TWD to load episode 2, and I want to do a clean wipe, save files and all. How do I do this? Thanks!

Comments

  • DjNDBDjNDB Moderator
    edited January 2013
    Are you playing on Mac or PC?
    Are you running the game in any compatibility mode, if so, which one?

    Please try verifying your game cache files.

    Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

    Then delete the savegame folder.

    Normal locations:
    Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
    XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead

    Exceptions:
    If you run TWD in compatibility mode for win95 or win98/me it might save to:
    %PUBLIC%\Documents\Telltale Games\The Walking Dead

    Then start the game again. It should create a new empty savegame folder.
  • DjNDBDjNDB Moderator
    edited January 2013
    Are you playing on Mac or PC?
    Are you running the game in any compatibility mode, if so, which one?

    Please try verifying your game cache files.

    Disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD").

    Then delete the savegame folder.

    Normal locations:
    Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
    XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead
    Mac: ~/Library/Application Support/Telltale Games/TheWalkingDead/

    Exceptions:
    If you run TWD in compatibility mode for win95 or win98/me it might save to:
    %PUBLIC%\Documents\Telltale Games\The Walking Dead

    Then start the game again. It should create a new savegame folder.

    Then you can enable steam cloud again.
  • MrFluffumsMrFluffums
    edited January 2013
    I have a mac. Where is the savegame folder?
  • DjNDBDjNDB Moderator
    edited January 2013
    Ah sorry, i added it above.
  • MrFluffumsMrFluffums
    edited January 2013
    And i dont think Im running it in any compatibility mode, how do I be sure?
  • DjNDBDjNDB Moderator
    edited January 2013
    MrFluffums wrote: »
    And i dont think Im running it in any compatibility mode, how do I be sure?

    It's a PC thing, so it doesn't concern you.
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