The Walking Dead - Episode 1 Crashes

brenbell · January 2013

Hello! I am really excited to play The Walking Dead for the first time. However, when I start the game, the menu loads up just fine, I select episode one, the loading screen appears for a few moments, and then the game crashes with the message, "TheWalkingDead101.exe has stopped working." I have tried redownloading the game, validating the game cache on steam, redownloading my video card drives, and running as administrator as well as trying out different compatibility modes. The weirdest part is that episodes 2-5 run just fine, and I don't want to start those because I have not yet played Episode 1. All of the episodes are installed as I bought the game through Steam. This is tough guys, I really want to play this game!! $:\$ Thanks for helping!

DjNDB · January 2013

That's really weird.

Some things you can try:
- Disconnecting from the internet before starting the game
- Deleting the savegame folder:
Win Vista/7: %USERPROFILE%\Documents\Telltale Games\The Walking Dead
XP: %USERPROFILE%\My Documents\Telltale Games\The Walking Dead

If that doesn't work, please post your dxdiag info.

dxdiag
Windows XP: Go to your start menu and click on run. Type in "dxdiag" and hit enter
Windows Vista / 7: Press the windows key on your keyboard or click on the start menu. Type in "dxdiag" and hit enter.
Windows 8: At the start screen, type in "dxdiag" and hit enter

Now click on the button that says "save all information".
It will prompt you to save a file. Save it where you can find it.

Open the file and press Ctrl+A followed by Ctrl+C to copy the contents, and paste them in a reply by pressing CTRL-V.
Sometimes the Forums spam filter catches long posts like this. Don't worry, we can still see them and make them visible.

brenbell · January 2013

Your suggestions seemed to work! If anything else happens, I'll let you know. Thank you for your help!

brenbell · January 2013

So the level loaded, but now it crashes after 5 minutes of gameplay. Here is the dxdiag info:

System Information

Time of this report: 1/19/2013, 15:59:31
Machine name: BRENDEN-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Compaq 8710w
BIOS: EPP runtime BIOS - Version 1.1
Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 2140MB used, 6048MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes

Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

Card name: NVIDIA Quadro FX 1600M
Manufacturer: NVIDIA
Chip type: Quadro FX 1600M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_040D&SUBSYS_30C3103C&REV_A1
Display Memory: 2287 MB
Dedicated Memory: 495 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO1188
Native Mode: 1920 x 1200(p) (60.002Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.1090 (English)
Driver Version: 9.18.13.1090
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/29/2012 05:34:47, 18054312 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-474D-11CF-CE77-CE101CC2C435}
Vendor ID: 0x10DE
Device ID: 0x040D
SubSys ID: 0x30C3103C
Revision ID: 0x00A1
Driver Strong Name: oem36.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section008:9.18.13.1090:pci\ven_10de&dev_040d&subsys_30c3103c
Rank Of Driver: 00E00001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices

Description: Speakers (SoundMAX Integrated Digital HD Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30C3&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.5240 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/24/2008 13:25:48, 402432 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (SoundMAX Integrated Digital HD Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30C3&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.5240 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/24/2008 13:25:48, 402432 bytes
Other Files:
Driver Provider: AnalogDevices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices

Description: Microphone (SoundMAX Integrated Digital HD Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.5240 (English)
Driver Attributes: Final Retail
Date and Size: 4/24/2008 13:25:48, 402432 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (SoundMAX Integrated Digital HD Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ADIHdAud.sys
Driver Version: 6.10.0002.5240 (English)
Driver Attributes: Final Retail
Date and Size: 4/24/2008 13:25:48, 402432 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices

Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HP Quick Launch Buttons 64
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x3647, 0x0001
FF Driver: n/a

Device Name: Bluetooth Remote Control HID Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xFFFE, 0xFFFE
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices

+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2831
| Matching Device ID: usb\root_hub
| Service: usbhub

Gameport Devices

PS/2 Devices

Disk & DVD/CD-ROM Drives

Drive: C:
Free Space: 231.3 GB
Total Space: 305.1 GB
File System: NTFS
Model: TOSHIBA MK3261GSYN ATA Device

Drive:

Model: HL-DT-ST DVD-ROM GDR-D10N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices

Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express Processor to DRAM Controller - 2A00
Device ID: PCI\VEN_8086&DEV_2A00&SUBSYS_30C3103C&REV_0C\3&33FD14CA&0&00
Driver: n/a

Name: Intel(R) ICH8 Family USB Universal Host Controller - 2835
Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D1
Driver: n/a

Name: Intel(R) 82566MM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1049&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&C8
Driver: n/a

Name: NVIDIA Quadro FX 1600M
Device ID: PCI\VEN_10DE&DEV_040D&SUBSYS_30C3103C&REV_A1\4&6298962&0&0008
Driver: n/a

Name: Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
Device ID: PCI\VEN_8086&DEV_2850&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&F9
Driver: n/a

Name: Intel(R) ICH8 Family USB Universal Host Controller - 2834
Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D0
Driver: n/a

Name: Ricoh xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_30C3103C&REV_10\4&3577493A&0&36F0
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D8
Driver: n/a

Name: Intel(R) ICH8 Family USB Universal Host Controller - 2832
Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&EA
Driver: n/a

Name: Ricoh SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_30C3103C&REV_10\4&3577493A&0&34F0
Driver: n/a

Name: Intel(R) ICH8 Family PCI Express Root Port 5 - 2847
Device ID: PCI\VEN_8086&DEV_2847&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E4
Driver: n/a

Name: Intel(R) ICH8 Family USB Universal Host Controller - 2831
Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E9
Driver: n/a

Name: Ricoh 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_30C3103C&REV_03\4&3577493A&0&32F0
Driver: n/a

Name: Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E1
Driver: n/a

Name: Intel(R) ICH8 Family USB Universal Host Controller - 2830
Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E8
Driver: n/a

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_30C3103C&REV_20\4&3577493A&0&33F0
Driver: n/a

Name: Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&E0
Driver: n/a

Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_2829&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&FA
Driver: n/a

Name: Ricoh Memory Stick Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_30C3103C&REV_10\4&3577493A&0&35F0
Driver: n/a

Name: Intel(R) Wireless WiFi Link 4965AGN
Device ID: PCI\VEN_8086&DEV_4229&SUBSYS_11008086&REV_61\4&72FB96&0&00E1
Driver: n/a

Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&D7
Driver: n/a

Name: Intel(R) ICH8M-E LPC Interface Controller - 2811
Device ID: PCI\VEN_8086&DEV_2811&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&F8
Driver: n/a

Name: Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Device ID: PCI\VEN_1180&DEV_0476&SUBSYS_30C3103C&REV_B9\4&3577493A&0&31F0
Driver: n/a

Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express PCI Express Root Port - 2A01
Device ID: PCI\VEN_8086&DEV_2A01&SUBSYS_30C3103C&REV_0C\3&33FD14CA&0&08
Driver: n/a

Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_30C3103C&REV_03\3&33FD14CA&0&EF
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_30C3103C&REV_F3\3&33FD14CA&0&F0
Driver: n/a

Name: Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Device ID: PCI\VEN_1180&DEV_0476&SUBSYS_30C3103C&REV_B9\4&3577493A&0&30F0
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x002000

DjNDB · January 2013

brenbell wrote: »

So the level loaded, but now it crashes after 5 minutes of gameplay.

Which of the earlier suggestions helped?

Please try setting all in-game graphics settings to lowest/off.

brenbell · January 2013

Actually neither solution works after trying again. Changing the graphics quality does not solve the problem either. Episode 1 will not start at all unless the Internet is off, and it only gets to the title before crashing if I delete the save data at /documents/tell tale games/The Walking Dead.

The most recent time I tried this, I actually got a blue screen error from Windows. I was not able to read all of it, but it said that the "Video Memory Manager" was not functioning correctly or something of that nature. I'm sad that I haven't been able to play yet

DjNDB · January 2013

Notebooks are sometimes difficult with games.
Some of it could be an incompatibility with your integrated graphics chip.

The blue screen is very suspicious though, and could mean faulty drivers or hardware.

You can try if running it during a clean boot helps.

You can also try if you can find a BIOS update for your specific notebook model on the HP site.

Do you also have crashes with other 3D Games?

Booting clean in Windows Vista / 7:
1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Selective Startup
3. Uncheck Load Startup Items
4. Select the Services tab
5. Check Hide all Microsoft services
6. Click Disable all
7. If running the game on Steam, re-check the "Steam Client Service"
8. Click on OK
9. Click Restart.
10. After reboot, run the game to see if it works.

After performing the necessary steps, restore your settings by doing the following:

1. Click Start --> Type msconfig --> Press Enter
2. On the General tab, choose Normal Startup
3. Click Ok
4. Click Yes, when asked to restart your computer

brenbell · January 2013

I actually have had problems with other 3D games giving me blue screen errors and the like, and I did try the clean boot but it did not fix the problem. I think you are right that the problem lies in the notebook and not the games...

The Walking Dead - Episode 1 Crashes

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