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Save Game Official Fix ??

jimrawrjimrawr
edited February 2013 in The Walking Dead - PC/Mac Support
Has there been an official fix for the save game issues on PC? I purchased the game awhile back and after not being able to save a couple times, I decided to just wait for an official fix and play the game at a later time..

So, has there been a fix yet or any information as to when we can expect one or is TTG still failing to support its products and customers?

Comments

  • DjNDBDjNDB Moderator
    edited February 2013
    As far as i know it's difficult to reproduce the save game problems, which makes it difficult to find the cause. I have not heard of a patch that helps everyone, but I had good success with fixing the individual issues. That means looking what exactly is wrong, and fixing it based on the situation.

    If you post the some information, i can see if there's anything suspicious in your installation.

    Please follow the instructions to run the Support Tool and attach the resulting "support_data.zip" to your next reply in this thread.
  • jimrawrjimrawr
    edited February 2013
    I had uninstalled the game after trying a few times and not getting anywhere.. I will try again and report back
  • Stangs55Stangs55
    edited February 2013
    DjNDB wrote: »
    As far as i know it's difficult to reproduce the save game problems, which makes it difficult to find the cause. I have not heard of a patch that helps everyone, but I had good success with fixing the individual issues. That means looking what exactly is wrong, and fixing it based on the situation.

    If you post the some information, i can see if there's anything suspicious in your installation.

    Please follow the instructions to run the Support Tool and attach the resulting "support_data.zip" to your next reply in this thread.

    I've got the same problem...I'm sick of waiting on a fix. The suggested problem of deleting the prefs.prop didn't work...

    I've attached the above requested file.

    This went from 2012 GOTY for me to the bottom of my list...it's been months and no fix.
  • DjNDBDjNDB Moderator
    edited February 2013
    Stangs55 wrote: »
    I've got the same problem...I'm sick of waiting on a fix. The suggested problem of deleting the prefs.prop didn't work...

    I've responded to your more detailed post in this thread.
This discussion has been closed.