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I would like my money back

Par2d2Par2d2
edited March 2013 in The Walking Dead - Xbox 360 Support
I have got to episode 3 and the game does not work I can not use switch 5 this is pointless and I'm very annoyed and want my money back for all 3 episodes I DO NOT WANT TO BUY THE REST.

Please tell me how to get my money back before I go down the road of finding out which governing body will get my money back as you are selling a product that does not work as intended !!!!!


Or fix my problem now

Comments

  • Par2d2Par2d2
    edited March 2013
    Is some one from telltale games going to reply or are you going to hide behind your computers pretending to fix the problem !!!!!!!!

    Ban me if you wish but you will never get rid of me
    And I will make sure that I cost you more than 1200 ms points that I have paid so far in costs I want my money back or it fixing now !!!!

    Also I'm not buy any more till you fix it if the answer is download a chaper give me chaper 4 for free
  • Par2d2Par2d2
    edited March 2013
    I have an idea fix my problem in24 hours so I can play the game
    Or
    Buy me chapter 4 and I will pay for chapter 5 went I get to it!!
    Or
    Give me £10 back
    Or
    Do nothing and I will do everything in my power to recover the money from you and hopefully cost you alot more in the process and help others recover there money to
  • DjNDBDjNDB Moderator
    edited March 2013
    The issue with the train switches was fixed in the past.

    Did you get the Title Update when you started the game?
    It is possible that you didn't, read more about it here.

    Concerning a refund, you would have to request that where you bought the game.
  • Par2d2Par2d2
    edited March 2013
    The issue with the train switches still happens not fixed its broken I download the game from Xbox live and have all updates before playing switch 5 does not work. Soo please understand it's broken

    And yes I will get a refund I'm not happy

    Your company has made a bunch of shit games they one good and fuck it up by making not work.

    Please look in to this
  • Par2d2Par2d2
    edited March 2013
    Also I only got the game yesterday
  • DjNDBDjNDB Moderator
    edited March 2013
    I am not a TTG Employee and can't do much more for you.
    If you don't find a solution on the forums, you can write to support@telltalegames.com for support.
  • MattPMattP ModeratorFormer Telltale Staff
    edited March 2013
    We've recently resolved an issue for most regions where Title Updates were not prompting for download. This only affected new users who acquired the game between March 6th and 12th. If you acquired the gmae during this time period, please see this thread for more information.
This discussion has been closed.