Sorry,this account is not authorized to access this game

I gave Poker Night at the Inventory as a gift to my girl friend,but she can not play it !

all she gets is am msg. saying:

"Sorry,this account is not authorized to access this game!!

When she try to start the game !

She DL true Steam and installed it.

Comments

  • edited April 2013
    Okay. This really shouldn't happen with steam.

    Does she have Admin privileges?
  • edited April 2013
    der_ketzer wrote: »
    Okay. This really shouldn't happen with steam.

    Does she have Admin privileges?

    Hi

    Yes she have.



    Tried to re-install Steam and the game but it just gives an blank page when she start the game.
    No telltale logo...just an empty screen...
  • edited April 2013
    Here is the dxdiag...maybe this helps ?


    System Information
    Time of this report: 4/27/2013, 23:12:38
    Machine name: WIN-R2GAGISHOFV
    Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
    Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
    System Manufacturer: Acer
    System Model: Aspire 5610
    BIOS: Ver 1.00PARTTBL
    Processor: Genuine Intel(R) CPU T2300 @ 1.66GHz (2 CPUs), ~1.7GHz
    Memory: 2048MB RAM
    Available OS Memory: 2046MB RAM
    Page File: 761MB used, 3331MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce Go 7300
    Manufacturer: NVIDIA
    Chip type: GeForce Go 7300
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_01D7&SUBSYS_00901025&REV_A1
    Display Memory: 892 MB
    Dedicated Memory: 125 MB
    Shared Memory: 767 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: AUO2174
    Native Mode: 1280 x 800(p) (60.002Hz)
    Output Type: Internal
    Driver Name: nvd3dum.dll,nvwgf2um.dll
    Driver File Version: 7.15.0011.7967 (English)
    Driver Version: 7.15.11.7967
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 3/6/2009 11:52:00, 5976064 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4297-11CF-8A6C-9B2001C2CA35}
    Vendor ID: 0x10DE
    Device ID: 0x01D7
    SubSys ID: 0x00901025
    Revision ID: 0x00A1
    Driver Strong Name: oem2.inf:NVIDIA.Mfg.NTx86.6.0:nv_G7x:7.15.11.7967:pci\ven_10de&dev_01d7&subsys_00901025
    Rank Of Driver: 00F60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A ModeWMV9_A
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10250000&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6449 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/30/2011 17:28:48, 3659240 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_10250000&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6449 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 8/30/2011 17:28:48, 3659240 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6449 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/30/2011 17:28:48, 3659240 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (Realtek High Definition Audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: RTKVHDA.sys
    Driver Version: 6.00.0001.6449 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/30/2011 17:28:48, 3659240 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x27C8
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/13/2009 16:52:09, 258560 bytes
    | Driver: usbd.sys, 7/13/2009 16:51:05, 5888 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 16:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 16:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 18:20:36, 42576 bytes
    |
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    | Driver: i8042prt.sys, 7/13/2009 16:11:24, 80896 bytes
    | Driver: mouclass.sys, 7/13/2009 18:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/13/2009 18:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/13/2009 16:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 18:20:44, 41552 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 85.0 GB
    Total Space: 95.3 GB
    File System: NTFS
    Model: TOSHIBA MK1031GAS ATA Device

    Drive: D:
    Model: Slimtype DVDRW SSM-8515S ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Norwegian (Bokmål)), 7/13/2009 16:11:26, 108544 bytes

    System Devices
    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
    Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_00901025&REV_02\3&33FD14CA&0&E1
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

    Name: Intel(R) 82801GBM (ICH7-M) LPC Interface Controller - 27B9
    Device ID: PCI\VEN_8086&DEV_27B9&SUBSYS_00901025&REV_02\3&33FD14CA&0&F8
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:43, 13888 bytes

    Name: ENE PCI SmartMedia / xD Card Reader Controller
    Device ID: PCI\VEN_1524&DEV_0520&SUBSYS_00901025&REV_01\4&10D9C0DD&0&23F0
    Driver: C:\Windows\system32\DRIVERS\ESM7SK.sys, 5.01.2600.2000 (English), 10/25/2006 21:36:44, 76928 bytes

    Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
    Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_00901025&REV_02\3&33FD14CA&0&E0
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

    Name: Mobile Intel(R) 945GM/PM/GMS/940GML and Intel(R) 945GT Express PCI Express Root Port - 27A1
    Device ID: PCI\VEN_8086&DEV_27A1&SUBSYS_00901025&REV_03\3&33FD14CA&0&08
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:20:45, 153680 bytes

    Name: Broadcom 440x 10/100 Integrated Controller
    Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_00901025&REV_02\4&10D9C0DD&0&08F0
    Driver: n/a

    Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
    Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_00901025&REV_02\3&33FD14CA&0&EF
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:14, 41472 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 16:51:15, 284160 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 16:52:09, 258560 bytes

    Name: Mobile Intel(R) 945GM/PM/GMS/940GML and Intel(R) 945GT Express Processor to DRAM Controller - 27A0
    Device ID: PCI\VEN_8086&DEV_27A0&SUBSYS_00901025&REV_03\3&33FD14CA&0&00
    Driver: n/a

    Name: NVIDIA GeForce Go 7300
    Device ID: PCI\VEN_10DE&DEV_01D7&SUBSYS_00901025&REV_A1\4&9F3B75&0&0008
    Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 7545088 bytes
    Driver: C:\Windows\system32\nvd3dum.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 5976064 bytes
    Driver: C:\Windows\system32\nvapi.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 520192 bytes
    Driver: C:\Windows\system32\nvcuda.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 1470464 bytes
    Driver: C:\Windows\system32\nvwgf2um.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 2503680 bytes
    Driver: C:\Windows\system32\nvoglv32.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 9019392 bytes
    Driver: C:\Windows\system32\nvcpl.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 13605408 bytes
    Driver: C:\Windows\system32\nvsvc.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 735776 bytes
    Driver: C:\Windows\system32\nvsvcr.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 929792 bytes
    Driver: C:\Windows\system32\nvmctray.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 92704 bytes
    Driver: C:\Windows\system32\nvdisps.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 4000288 bytes
    Driver: C:\Windows\system32\nvdispsr.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 5806624 bytes
    Driver: C:\Windows\system32\nvgames.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 3451424 bytes
    Driver: C:\Windows\system32\nvgamesr.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 3463712 bytes
    Driver: C:\Windows\system32\nvmccss.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 195104 bytes
    Driver: C:\Windows\system32\nvmccssr.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 465440 bytes
    Driver: C:\Windows\system32\nvmobls.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 1255968 bytes
    Driver: C:\Windows\system32\nvmoblsr.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 2861600 bytes
    Driver: C:\Windows\system32\nvvitvs.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 3770912 bytes
    Driver: C:\Windows\system32\nvvitvsr.dll, 7.15.0011.7967 (Norwegian (Bokmål)), 3/6/2009 11:52:00, 4155936 bytes
    Driver: C:\Windows\system32\nvmccs.dll, 7.15.0011.7967 (English), 3/6/2009 11:52:00, 236064 bytes
    Driver: C:\Windows\system32\nvmccsrs.dll, 7.15.0011.7
  • edited April 2013
    Anyone ?
  • edited April 2013
    It's not just your friend, a quick search found many people with that problem, both for PN1 & 2. The only thing off the top of my head is either the game doesn't support 32 bit OS (doesn't seem likely, but who knows), or possibly she has a cracked version of windows, and somehow this is causing the problem? (More likely, since I don't know a single person who has a legit copy of Win 7 Ultimate). Or maybe she has to associate it with her TTG account? (Again, this is probably a useless suggestion, but this is the only thing I can think of).

    One thing that might work is try running Steam in WinXP compatibility mode (some people who had the problem said that fixed it).

    Again, sorry for such crappy advice, but this is all I could think of. Best of luck!
  • edited April 2013
    While doing a quick search about this problem (I can't run any TT game, not even on Desura), it looks like it's related to Win7's Parental Control. I will see if that is my problem. You can try playing around with that option in Control Panel.
  • MattPMattP ModeratorFormer Telltale Staff
    edited April 2013
    While doing a quick search about this problem (I can't run any TT game, not even on Desura), it looks like it's related to Win7's Parental Control. I will see if that is my problem. You can try playing around with that option in Control Panel.

    You cannot set parental controls for an Administrator account. If you are having issues with parental controls, then you are not on the admin account, and need to either run the game as an administrator or login to the administrator account and then reinstall the game.
  • edited April 2013
    I know, I only have one account but there is something I'm skiping. I already tried "Run as admin", xp compatibility, 98 compatibility, disabling visual themes, desktop composition and scaling on high DPI setting, my video card drivers are up to date, reinstalling the game, deleting .blob files (which won't be of any help if my desura version of BTTF is having problems too), verifing the integrity of game cache, using a prefs.prop that a moderator post it, reinstalling Microsoft Visual C++ 2010 Redistributable Package, No error on the Event Viewer with anything related with PokerNight2 and I'm not using any gamepad.

    ...

    Soooooo... I took the only option I had: reinstalling windows. AND IT WORKED.
    I guess my O.S. was missing something and that solved it. This is not the ideal solution, I know, but it worked :D
  • edited April 2013
    Glad you can play now!
This discussion has been closed.