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Puzzle Agent 2 doesn't start on mac

iwannarockiwannarock
edited June 2013 in Game Support
I purchased both Puzzle Agent games recently from the Telltale humble bundle. Puzzle Agent 1 worked flawlessly but when it came to part 2, it crashes upon opening. I am opening the game on a new macbook pro sing MAC OS X 10.8.3

Anyone else has the same problem or has a solution for me please?

Comments

  • mathefffmathefff
    edited June 2013
    I have the same problem. I am using 10.8.4 on Macbook Air 13'', 2011. All up to date and puzzle agent 2 on Steam. Upon launching the application menu bars and dock disappear for a moment and then I got this message about the crash:

    Process: Grickle102 [941]
    Path: /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/MacOS/Grickle102
    Identifier: com.telltalegames.Grickle102
    Version: 1.0
    Code Type: X86 (Native)
    Parent Process: launchd [131]
    User ID: 501

    Date/Time: 2013-06-09 11:27:24.619 +0200
    OS Version: Mac OS X 10.8.4 (12E55)
    Report Version: 10

    Interval Since Last Report: 10362 sec
    Crashes Since Last Report: 1
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: F9AE896E-C145-8A50-313D-BAE2C96354BC

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000070

    VM Regions Near 0x70:
    --> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/MacOS/Grickle102
    __TEXT 0000000000001000-0000000000565000 [ 5520K] r-x/rwx SM=COW /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/MacOS/Grickle102

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0b32cd24 PPStreamToGHAL(GLDContextRec*, GLDProgramRec*, ShaderInfoRec*) + 220
    1 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0b0213f8 glrUpdateCtxSysVertexProgram + 1430
    2 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0b30fc7d gpusLoadCurrentPipelinePrograms + 565
    3 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0b323f4c g575_LoadAndOptimizePipelinePrograms(GLDContextRec*, unsigned int*) + 117
    4 com.apple.driver.AppleIntelHD3000GraphicsGLDriver 0x0b02042c gldUpdateDispatch + 2362
    5 GLEngine 0x0a1af951 gleDoSelectiveDispatchNoErrorCore + 433
    6 GLEngine 0x0a20dbae gliGetInteger + 1782
    7 com.apple.opengl 0x96ae4424 GLCGetParameter + 378
    8 com.apple.opengl 0x96ae408d CGLGetParameter + 262
    9 com.telltalegames.Grickle102 0x00329de5 T3EffectBinaryDataAsm_GL::CreateEffect(T3EffectBinary*) + 1725
    10 com.telltalegames.Grickle102 0x0030358c T3EffectBinary::MetaOperation_Serialize(void*, MetaClassDescription const*, MetaMemberDescription const*, void*) + 550
    11 com.telltalegames.Grickle102 0x0014e66e Meta::MetaOperation_Load(void*, MetaClassDescription const*, MetaMemberDescription const*, void*) + 165
    12 com.telltalegames.Grickle102 0x00013a5a HandleObjectInfo::Load(String const&) + 288
    13 com.telltalegames.Grickle102 0x002a258d HandleObjectInfo::HasObject() + 63
    14 com.telltalegames.Grickle102 0x003043e8 T3EffectManagerFXBImpl::LoadEffect(T3EffectType, unsigned long, T3EffectTechnique) + 288
    15 com.telltalegames.Grickle102 0x003046fd T3EffectsManager::LoadEffect(T3EffectType, unsigned long, T3EffectTechnique) + 93
    16 com.telltalegames.Grickle102 0x003047f3 T3EffectsManager::LoadEffect(T3EffectType, unsigned long) + 41
    17 com.telltalegames.Grickle102 0x001a75e6 D3DMesh::SetupShaders(D3DMesh::TriangleSet&) + 2572
    18 com.telltalegames.Grickle102 0x001a9a96 D3DMesh::MetaOperation_Serialize(void*, MetaClassDescription const*, MetaMemberDescription const*, void*) + 3826
    19 com.telltalegames.Grickle102 0x0014e66e Meta::MetaOperation_Load(void*, MetaClassDescription const*, MetaMemberDescription const*, void*) + 165
    20 com.telltalegames.Grickle102 0x00013a5a HandleObjectInfo::Load(String const&) + 288
    21 com.telltalegames.Grickle102 0x00191593 Handle<D3DMesh>::ObjectPointer() + 71
    22 com.telltalegames.Grickle102 0x0018b1ad RenderObject_Mesh::SetMesh(Handle<D3DMesh>&) + 753
    23 com.telltalegames.Grickle102 0x0018f081 Method1<RenderObject_Mesh, Handle<D3DMesh>, Ptr<RenderObject_Mesh> >::Call(Handle<D3DMesh>&) const + 163
    24 com.telltalegames.Grickle102 0x000e539d PropertySet::CallAllCallbacks(void*, PropertySet::eParentSearchMode) + 157
    25 com.telltalegames.Grickle102 0x00185257 RenderObject_Mesh::SetAgent(Ptr<Agent>) + 1895
    26 com.telltalegames.Grickle102 0x000892b9 Renderable::OnSetupAgent(Ptr<Agent>&, Handle<PropertySet>&) + 273
    27 com.telltalegames.Grickle102 0x0004508b SetupAgentModules(Ptr<Agent>) + 203
    28 com.telltalegames.Grickle102 0x00253a3c Agent::SetupAgent() + 228
    29 com.telltalegames.Grickle102 0x00254229 Agent::SetupNewAgents() + 111
    30 com.telltalegames.Grickle102 0x0025e57c Scene::Initialize() + 410
    31 com.telltalegames.Grickle102 0x0025f9f4 Scene::UpdateScenes() + 852
    32 com.telltalegames.Grickle102 0x0026939c GameEngine::Loop() + 594
    33 com.telltalegames.Grickle102 0x0008c48f GameEngine_Loop + 21
    34 com.telltalegames.Grickle102 0x00327b3c -[MyOpenGLView prepareOpenGL] + 216
    35 com.apple.AppKit 0x9611b36b -[NSOpenGLContext makeCurrentContext] + 443
    36 com.apple.AppKit 0x96151608 -[NSOpenGLContext setView:] + 1538
    37 com.apple.AppKit 0x9618672a -[NSOpenGLView lockFocusIfCanDraw] + 184
    38 com.apple.AppKit 0x9602f102 -[NSView lockFocus] + 36
    39 com.apple.AppKit 0x96033ad4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 900
    40 com.apple.AppKit 0x96033faa -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2138
    41 com.apple.AppKit 0x96033faa -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2138
    42 com.apple.AppKit 0x96033572 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 5445
    43 com.apple.AppKit 0x96031e1f -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 290
    44 com.apple.AppKit 0x9602db83 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4425
    45 com.apple.AppKit 0x95ff6381 -[NSView displayIfNeeded] + 1468
    46 com.apple.AppKit 0x95ff5d3d -[NSWindow displayIfNeeded] + 306
    47 com.apple.AppKit 0x960ae619 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1367
    48 com.apple.AppKit 0x960ae0b6 -[NSWindow _doOrderWindowWithoutAnimation:relativeTo:findKey:forCounter:force:isModal:] + 79
    49 com.apple.AppKit 0x960adbcd -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1052
    50 com.apple.AppKit 0x960ad734 -[NSWindow orderWindow:relativeTo:] + 127
    51 com.apple.AppKit 0x95f881d8 -[NSWindow orderFront:] + 49
    52 com.apple.AppKit 0x95fb2023 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1454
    53 com.apple.AppKit 0x95f90472 loadNib + 373
    54 com.apple.AppKit 0x95f8f84a +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 233
    55 com.apple.AppKit 0x960e08a4 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
    56 com.apple.AppKit 0x95f8f51f +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 709
    57 com.apple.AppKit 0x95f8b398 NSApplicationMain + 447
    58 com.telltalegames.Grickle102 0x0002e40e start + 54

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x927b19ae kevent + 10
    1 libdispatch.dylib 0x98085c71 _dispatch_mgr_invoke + 993
    2 libdispatch.dylib 0x980857a9 _dispatch_mgr_thread + 53

    Thread 2:
    0 libsystem_kernel.dylib 0x927b10ee __workq_kernreturn + 10
    1 libsystem_c.dylib 0x9a5a50ac _pthread_workq_return + 45
    2 libsystem_c.dylib 0x9a5a4e79 _pthread_wqthread + 448
    3 libsystem_c.dylib 0x9a58cd2a start_wqthread + 30

    Thread 3:
    0 libsystem_kernel.dylib 0x927b10ee __workq_kernreturn + 10
    1 libsystem_c.dylib 0x9a5a50ac _pthread_workq_return + 45
    2 libsystem_c.dylib 0x9a5a4e79 _pthread_wqthread + 448
    3 libsystem_c.dylib 0x9a58cd2a start_wqthread + 30

    Thread 4:
    0 libsystem_kernel.dylib 0x927b10ee __workq_kernreturn + 10
    1 libsystem_c.dylib 0x9a5a50ac _pthread_workq_return + 45
    2 libsystem_c.dylib 0x9a5a4e79 _pthread_wqthread + 448
    3 libsystem_c.dylib 0x9a58cd2a start_wqthread + 30

    Thread 5:
    0 libsystem_kernel.dylib 0x927b1f42 __sem_wait + 10
    1 com.telltalegames.Grickle102 0x00318f63 JobManager_Async::_WorkThread(void*) + 53
    2 com.telltalegames.Grickle102 0x000b4313 Thread::_ThreadEntry(void*) + 41
    3 libsystem_c.dylib 0x9a5a25b7 _pthread_start + 344
    4 libsystem_c.dylib 0x9a58cd4e thread_start + 34

    Thread 6:
    0 libsystem_kernel.dylib 0x927b1f42 __sem_wait + 10
    1 com.telltalegames.Grickle102 0x00318f63 JobManager_Async::_WorkThread(void*) + 53
    2 com.telltalegames.Grickle102 0x000b4313 Thread::_ThreadEntry(void*) + 41
    3 libsystem_c.dylib 0x9a5a25b7 _pthread_start + 344
    4 libsystem_c.dylib 0x9a58cd4e thread_start + 34

    Thread 7:
    0 libsystem_kernel.dylib 0x927b1f42 __sem_wait + 10
    1 com.telltalegames.Grickle102 0x00318f63 JobManager_Async::_WorkThread(void*) + 53
    2 com.telltalegames.Grickle102 0x000b4313 Thread::_ThreadEntry(void*) + 41
    3 libsystem_c.dylib 0x9a5a25b7 _pthread_start + 344
    4 libsystem_c.dylib 0x9a58cd4e thread_start + 34

    Thread 8:
    0 libsystem_kernel.dylib 0x927b1f42 __sem_wait + 10
    1 com.telltalegames.Grickle102 0x00318f63 JobManager_Async::_WorkThread(void*) + 53
    2 com.telltalegames.Grickle102 0x000b4313 Thread::_ThreadEntry(void*) + 41
    3 libsystem_c.dylib 0x9a5a25b7 _pthread_start + 344
    4 libsystem_c.dylib 0x9a58cd4e thread_start + 34

    Thread 9:: com.apple.audio.IOThread.client
    0 libsystem_kernel.dylib 0x927ae7d2 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x927adcb0 mach_msg + 68
    2 com.apple.audio.CoreAudio 0x94e52eba HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 138
    3 com.apple.audio.CoreAudio 0x94e4d52e HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 70
    4 com.apple.audio.CoreAudio 0x94e4bbcd HALC_ProxyIOContext::IOWorkLoop() + 1287
    5 com.apple.audio.CoreAudio 0x94e4b617 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
    6 com.apple.audio.CoreAudio 0x94e55b61 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
    7 com.apple.audio.CoreAudio 0x94e4b53d HALB_IOThread::Entry(void*) + 71
    8 libsystem_c.dylib 0x9a5a25b7 _pthread_start + 344
    9 libsystem_c.dylib 0x9a58cd4e thread_start + 34

    Thread 10:
    0 libsystem_kernel.dylib 0x927ae8e6 mach_wait_until + 10
    1 libsystem_c.dylib 0x9a633c10 nanosleep + 375
    2 libsystem_c.dylib 0x9a633a3a usleep + 60
    3 libfmodex.dylib 0x0368f766 0x3687000 + 34662
    4 libfmodex.dylib 0x03716057 FMOD::SystemI::createSoundInternal(char const*, unsigned int, unsigned int, unsigned int, FMOD_CREATESOUNDEXINFO*, FMOD::File**, bool, FMOD::SoundI**) + 24077
    5 libsystem_c.dylib 0x9a5a25b7 _pthread_start + 344
    6 libsystem_c.dylib 0x9a58cd4e thread_start + 34

    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x0d1a5974 ebx: 0x00000000 ecx: 0x041bec00 edx: 0x1005dbb0
    edi: 0x06999600 esi: 0x1005dbb0 ebp: 0xbfffb0a8 esp: 0xbfff99a0
    ss: 0x00000023 efl: 0x00010246 eip: 0x0b32cd24 cs: 0x0000001b
    ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
    cr2: 0x00000070
    Logical CPU: 2

    Binary Images:
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    0xcb8000 - 0xccfff3 +gameoverlayrenderer.dylib (1) <F5406725-BE2F-32EA-AF8E-B768E6B5A93C> /Applications/Steam.app/Contents/MacOS/osx32/gameoverlayrenderer.dylib
    0xce5000 - 0xce6ff3 +steamloader.dylib (0) <EE606D39-F5A7-32DE-87F9-65F4AD30C598> /Applications/Steam.app/Contents/MacOS/osx32/steamloader.dylib
    0xce9000 - 0xceeff7 +libsteam_api.dylib (1) <6926563B-FBFF-52BE-B636-55CE20DDFC6E> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/libsteam_api.dylib
    0xcf3000 - 0xd1ffd7 +libBinkMacx86.dylib (0) <D51AF7B9-670C-5A13-4F18-57CA52D81610> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/libBinkMacx86.dylib
    0xd31000 - 0xf42ffb +QtCore (4.6 - 4.6.2) <DE3C7093-2FC1-5BC4-4754-616BE07F0113> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtCore.framework/QtCore
    0xfe4000 - 0x104ffe7 +QtDBus (4.6.2) <733DB56F-5F34-990C-B1A3-E8349764E6BC> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtDBus.framework/QtDBus
    0x107c000 - 0x1966ff7 +QtGui (4.6.2) <E9F25A6E-EF71-5B83-2500-B7544A462E5C> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtGui.framework/QtGui
    0x1c3e000 - 0x1d2dff7 +QtNetwork (4.6.2) <1349BAD9-16AC-451A-431D-5DE120C6045A> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtNetwork.framework/QtNetwork
    0x1d88000 - 0x2dc0fef +QtWebKit (4.6.2) <9EEA2D76-4808-46F9-1558-B4968DB019A4> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtWebKit.framework/QtWebKit
    0x35c5000 - 0x3612ff7 +QtXml (4.6.2) <257A075C-78AF-20B3-05A8-68C6280423A6> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtXml.framework/QtXml
    0x3633000 - 0x3666ff3 +phonon (4.3.1) <B484ED3B-AC33-0CF5-1804-9B91EEE5E253> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/phonon.framework/phonon
    0x3687000 - 0x3754fe7 +libfmodex.dylib (1) <B3A13CF8-10CD-C6D5-5796-36C4BD5397A4> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/libfmodex.dylib
    0x37aa000 - 0x3c67ffb +QtXmlPatterns (4.6.2) <86991C46-2598-1369-A367-16D86465C489> /Users/USER/Library/Application Support/Steam/*/Grickle102.app/Contents/Frameworks/QtXmlPatterns.framework/QtXmlPatterns
    0x4ae0000 - 0x4aedff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
    0x4fef000 - 0x4ff7ffd libcldcpuengine.dylib (2.2.16) <0BE2D018-66CC-3F69-B8F1-7A81EEEE09F4> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dylib
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    0x5ff3000 - 0x5ff8fff com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <903097A8-3922-3BF8-8B82-8BD1D831F6E7> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
    0xa07c000 - 0xa210ffa GLEngine (8.9.2) <73F967E8-16C2-3FB2-8C04-293EB038952D> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0xa247000 - 0xa3c8fff libGLProgrammability.dylib (8.9.2) <B7AFCCD1-7FA5-3071-9F11-5161FFA2076C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib
    0xb000000 - 0xb386ff3 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.12.47 - 8.1.2) <6D34B12D-7E54-3B24-A018-D061C03FDD35> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHD3000GraphicsGLDriver
    0x70000000 - 0x7015eff7 com.apple.audio.units.Components (1.9 - 1.9) <F2B2712A-3203-3875-B1FF-768E92AE0D42> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fedf000 - 0x8ff11e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
    0x90007000 - 0x90056ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x90057000 - 0x90069fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
    0x9006a000 - 0x9007ffff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x90080000 - 0x900b6ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
    0x900b7000 - 0x90210ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x90242000 - 0x90340ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
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    0x90b82000 - 0x90bfcff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x90d72000 - 0x90d8fff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
    0x90dea000 - 0x90e1dffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    0x90ebc000 - 0x90ebefff com.apple.securityh
  • Northdude91Northdude91
    edited June 2013
    Same here.
    Macbook Pro 15" Mid 2012

    Puzzle Agent 2 does not start and Part one has a bug in the second riddle (snow mobile).
    I looked around for this bugs and they are known for more than 2 years.
    It seems that they don't care about it as long as they get the money. It's just sad...
  • daveyatordaveyator
    edited August 2013
    iMac with 10.8.4 Totally crashes on start. My error message looks the same. Bought in June. Started my own thread about this before I managed to find this. At least I got it on sale so only out $5 instead of $10. If anyone finds a way to make this work please let us know.
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