Black Screen Problem - TWD Episode 5

I've played the game straight through ... finished episode 4 and no matter what I do, episode 5 loads but i get no video, just a black screen. Though the text still appears and you can hear the audio fine. Only the video is not working correctly.

Not only that, but once I start Episode 5, even if I escape to the menus, the black screen continues but you can only see the menu options (even the mouse is missing though it's still there as you can move the mouse over the menu options which makes them disappear also.

The game can still be played i've noted but without video it becomes pointless as you can't see what is happening.

I've attached the support data as per instructions here (I checked a few threads and found no reference to this issue directly though i tested a couple of black screen issues to see if they help with no result ~ including the workaround).

Comments

  • DjNDBDjNDB Moderator
    edited June 2013
    Directory of C:\Program Files (x86)\Telltale Games\The Walking Dead\GameData\Pack\WalkingDead105

    01/06/2013 10:35 AM <DIR> .
    01/06/2013 10:35 AM <DIR> ..
    10/04/2013 05:59 AM 6,464 0_29 pc_patch.ttarch
    08/04/2013 10:11 PM 1,118,841 0_30_WalkingDead105_pc_dlogs.ttarch
    08/04/2013 10:11 PM 2,320,988 0_30_WalkingDead105_pc_patch.ttarch
    16/11/2012 11:57 AM 2,632 0_49_retail_patch.ttarch
    16/11/2012 09:48 AM 11,041 0_50_retail_pc.ttarch
    16/11/2012 08:34 AM 68,698 0_99_retail_patch.ttarch
    15/11/2012 10:09 PM 57,465,522 1_WalkingDead105_english_pc_anichore.ttarch
    16/11/2012 04:28 AM 3,376,944 2_WalkingDead105_english_pc_data.ttarch
    15/11/2012 10:18 PM 46,375,246 3_WalkingDead105_english_pc_voice.ttarch
    20/04/2012 09:59 PM 13,096,768 6_pc_only_shaders.ttarch
    10 File(s) 123,843,144 bytes

    Your installation of Episode 5 appears to be missing several files, which explains why it doesn't work.

    Where did you buy the game?
  • edited June 2013
    I bought the PC DVD version of the game from EB Games in Brisbane, Australia.

    whats the easiest way to fix it ?

    Try a reinstall ?
    (as long as I can keep my save game that is)
  • DjNDBDjNDB Moderator
    edited June 2013
    I am not familiar with disc versions. I would definitely try a reinstall.
    I am not sure if it will keep the savegames automatically, so i suggest you make a backup copy of the savegame folder
    H:\Users\Peter\Documents\Telltale Games\The Walking Dead
This discussion has been closed.