WALKING DEAD freezes at title screen

Hello,
I played through the first 2 chapters and then ran into this problem when I downloaded the 3rd chapter. When I start up the game and get to the Walking Dead title screen that says "Click to Continue", I click it and a loading bar comes up. The game then immediately freezes, but I can still hear the background sounds (buzzing, ambient sounds). If I'm running in Full Screen mode, I need to hard shutdown my computer. If I'm running in Window mode, I don't need to shut down the whole system, just hard quit the program.

I uninstalled the game and deleted my save games, but it still freezes. I have all chapters downloaded on my hard drive. I've attached Support info. Any help is much appreciated. Thanks so much.

Comments

  • DjNDBDjNDB Moderator
    edited July 2013
    I don't see anything that would suddenly cause that.

    Have you tried waiting a few minutes when it's frozen to see if it recovers?

    One other thing you could try is disabling the entire savegame folder, e.g. by renaming
    C:\Documents and Settings\Jeff\My Documents\Telltale Games\The Walking Dead
    to
    C:\Documents and Settings\Jeff\My Documents\Telltale Games\The Walking Dead Off
  • edited July 2013
    Thanks so much. Changing the folder name seems to have worked. Thanks for your help.
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