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DLC 400 Days with retail version

SmithsSmiths
edited July 2013 in The Walking Dead - PC/Mac Support
Hi,

I have buy the retail version of Walking Dead - The Game with all 5 episodes. How can i download the DLC 400 Days? I do not find this :(

Thank you
Smiths

Comments

  • adamcq0adamcq0
    edited July 2013
    Same problem here, I'm sure our problem will be solved. :)
  • MattPMattP ModeratorFormer Telltale Staff
    edited July 2013
    Please email our Support Team at support@telltalegames.com for further assistance.
  • adamcq0adamcq0
    edited July 2013
    MattP wrote: »
    Please email our Support Team at support@telltalegames.com for further assistance.

    I did, hopefully the mail will come, I'm sure you have a lot of mails to answer so I'm not nervous. :)
  • SmithsSmiths
    edited July 2013
    Thx, i have send the mail.
    I will marry with this game ^^
  • SavillianifySavillianify
    edited July 2013
    Has anyone received an email back for the steam codes, I sent mine yesterday with all the requirements and still no word back from them? :confused:
  • SmithsSmiths
    edited July 2013
    I sent the mail with all information, too. But i has also not received an email back :-(
  • palipali
    edited July 2013
    What information do they need?
  • impeedoffanangryimpeedoffanangry
    edited July 2013
    the people who have the PC retail version of WD,
    (meaning you actually went to a store to buy it)
    are going to have a problem with the DLC.

    400 days is available on gamefly and on steam,
    so far it's not listed at the Telltale website to download the DLC.
    if you buy 400 at gamefly you use steam to download it, that's when the problem starts for Walking Dead season 1 retail PC version owners.
    the problem is the DLC needs the Base game which would be the retail version but, it's not working and the DLC only works when you use the steam version of Walking Dead as the base game.

    this is what they sent me on July 3rd

    We are aware that customers who’ve purchased the PC retail disc version of The Walking Dead will not have access to ‘400 Days’, the Special Episode DLC released for Season 1. At this time, we are offering all PC retail disc customers Steam codes to download the first season (Episode 1-5) of The Walking Dead, so that they can then acquire ‘400 Days’.
    You can find the PC retail disc Code Redemption Form here (http://cdn.telltalegames.com/files/w...onForm-PC.docx) Please read through this document in its entirety and follow all instructions to claim your Steam codes.
  • palipali
    edited July 2013
    impeedoffanangry wrote: »
    [...]
    You can find the PC retail disc Code Redemption Form here (http://cdn.telltalegames.com/files/w...onForm-PC.docx) Please read through this document in its entirety and follow all instructions to claim your Steam codes.

    Not Found

    The requested URL /files/w...onForm-PC.docx was not found on this server.
  • SmithsSmiths
    edited July 2013
    Use This Link:
    http://cdn.telltalegames.com/files/walkingdead/claim/TWDCodeRedemptionForm-PC.docx
  • palipali
    edited July 2013
    Mh.. great. I don't think I have the receipt anywhere.

    Is it possible to get 400Days anyway?

    If you want me to I'll write: "Pwease, I really bought a german retail-version of The Walking Dead and with this words I wrote into the manual no-one else can use this one to get any steam code. Sincerely pali"
  • SmithsSmiths
    edited July 2013
    I do not understand your post. My english is not so good.
    You can send me a private message and we talk german ^^.
    If you like.
  • Der LokerDer Loker
    edited July 2013
    I purchased the Box-Version, because there is no STEAM in it - in fact, there is non DRM in it!
    So TellTale tells me now, if I want to purchase the DLC I have to use the STEAM-Version?
    If this is the official statement of TellTale, TWD was the last game from this publisher ...
This discussion has been closed.