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Can't access saves on my new PC

voteDCvoteDC
edited July 2013 in The Walking Dead - PC/Mac Support
I recently bought a new PC and have transferred over everything successfully, or so I thought.

I had copied the TellTale Games folder to the Libraries\Documents location of Windows 7.

However in launching Steam the game just doesn't see the saves and only gives me the option to start a new game.

I've tried the advice of copying the prefs files to the Steam folder but still no joy.

While I don't mind playing the game again I was hoping to go through 400 Days first with my previous choices intact.

Anyone know how to get my saves recognized?

Comments

  • DjNDBDjNDB Moderator
    edited July 2013
    That should have worked, unless the location you copied it to is incorrect.

    Let's check that.

    Please follow the instructions to run the Support Tool and attach the resulting "support_data_pc.zip" to your next reply in this thread.
  • MattPMattP ModeratorFormer Telltale Staff
    edited July 2013
    Please do not copy individual files such as your prefs as this could lead to corrupted files. While we do not recommend copying your files manually, you can do so, but they must go to the proper save location and remain entirely intact.

    What would be much easier is to use Steam's Cloud saves on your new computer.
  • voteDCvoteDC
    edited July 2013
    Thanks both for the replies.

    DjNDB. I've attacked the file as you've asked. Before copying the saves I first started the game so the game folders would be created. So unless the game created it in the wrong place, I copied my saves to the correct location.

    MattP. Unfortunately I don't have access to my old PC anymore, so uploading the saves to Steam is no longer an option.
  • DjNDBDjNDB Moderator
    edited July 2013
    There are .save files in the correct location
    C:\Users\Administrator\Documents\Telltale Games\The Walking Dead
    but there's only 4 of them, and the prefs.prop looks unusually small.
    That's definitely not the saves of a complete playthrough.

    Is that all files you backed up, or do you have more?
  • voteDCvoteDC
    edited July 2013
    Those are the saves and prefs file from a new play through I've started.

    The other ones have been moved to my back-up drive for safe keeping. While I'm keen to get the use of them back, I'm not going to kid myself that it is possible.

    I've moved them back so you can see the details with them in place.
  • DjNDBDjNDB Moderator
    edited July 2013
    voteDC wrote: »
    The other ones have been moved to my back-up drive for safe keeping. While I'm keen to get the use of them back, I'm not going to kid myself that it is possible.

    It looks like they should be okay.

    If you .zip and upload your prefs.prop and *.save files i can take a look at them.
    Please upload it as a single .zip file to an instant filehoster and post the download link.
  • voteDCvoteDC
    edited July 2013
    http://wikisend.com/download/191628/The Walking Dead.rar

    Thanks for all your help with this.
  • DjNDBDjNDB Moderator
    edited July 2013
    I also only see empty save slots. Sadly that means the prefs.prop has no association with the .save files anymore, and they can not be recovered.
  • voteDCvoteDC
    edited July 2013
    Damn it.

    Thanks for all your help with this. It's a shame to lose all that progress but its not a hardship to have to play through again.

    Again thanks for your time.
This discussion has been closed.