›

MAC: Walking Dead

joopjuhjoopjuh
edited July 2013 in The Walking Dead - PC/Mac Support
The MAC version which you can download from the website is not working and appears to be broken.
Re-downloading doesn't work.
What the crap.

Comments

  • DjNDBDjNDB Moderator
    edited July 2013
    This should help.
    MattP wrote: »
    To fix this issue you will need to disable Gatekeeper. To do this, click the Apple logo on the top toolbar and select System Preferences. Now select Security. If the padlock in the bottom left corner of this screen is not open, click on it. You will now see 3 options for downloaded applications, they are: Mac Store, Mac Store and identified developers, and Anywhere. Please select Anywhere and then confirm your selection. Once this is done, please attempt to download the installer from our website. You should no longer see the damaged file messaging.
  • joopjuhjoopjuh
    edited July 2013
    That didn't work. i already tried that before posting.
  • joopjuhjoopjuh
    edited July 2013
    It says: broken move to trash. Not the not trusted developer message.
  • DjNDBDjNDB Moderator
    edited July 2013
    I am not a Mac expert. Can you make a screenshot of the error message?
  • MattPMattP ModeratorFormer Telltale Staff
    edited July 2013
    The message that Mac users see when Gatekeeper is active is something to the extent of 'This file is damaged and will be moved to the trash'. If this is not the message you are seeing, please clearly state that message or post a screenshot depicting the message. If you are getting the message above, turning off Gatekeeper will resolve the issue. Apple's messaging is not clear, but we have determined the 'damaged' file message is only due to Gatekeeper settings.
This discussion has been closed.