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Graphics problem

Arcade GameArcade Game
edited July 2013 in The Walking Dead - PC/Mac Support
i just got the game today, ordered from best buy. i assume it automatically downloaded the latest patches? anyway, the graphics are shot. everything, from the title screen, the graphics behind the options window, and the game itself, is a double image. it looks like youre watching a 3D movie without 3D glasses.

My driver is up to date, and as far as i know my system meets the min. requirements.

i have a GeForce GT 440

Comments

  • DjNDBDjNDB Moderator
    edited July 2013
    That's odd. Please post a screenshot.

    Also please follow the instructions to run the Support Tool and attach the resulting "support_data_pc.zip" or "support_data_mac.zip" to your next reply in this thread.
  • Arcade GameArcade Game
    edited July 2013
    how do i attach a file to a post?
  • DjNDBDjNDB Moderator
    edited July 2013
    Arcade Game wrote: »
    how do i attach a file to a post?

    You either press "post reply" under the thread, or click "go advanced" under the input area. Then you should see a "Manage attachments" button below.
  • Arcade GameArcade Game
    edited July 2013
    here it is
  • DjNDBDjNDB Moderator
    edited July 2013
    Thanks. You didn't post the screenshot.
    Current Mode: 1600 x 1200 (32 bit) (60Hz)
    Native Mode: 1920 x 1080(p) (60.000Hz)

    Also, your display is not running in its native resolution, which will cause some general graphics quality issues.
  • Arcade GameArcade Game
    edited July 2013
    going native didnt help. bear with me, but how do you take a screenshot from a game?
  • DjNDBDjNDB Moderator
    edited July 2013
    You can use fraps by following these instructions.
    Don't worry about step 7. Converting the image would make it more complicated.
    Just upload the *.bmp file to an instant filehoster and post the download link.
  • Arcade GameArcade Game
    edited July 2013
    this is a good one. i used fraps.....when i take a screenshot, it looks fine. but when i see it on my monitor, i get the '3D without glasses' effect. ill try to take a pic with my phone and upload it that way. heres the frap shot:
  • Arcade GameArcade Game
    edited July 2013
    heres my phone pic. hard to see, but you can tell there is a double image
  • DjNDBDjNDB Moderator
    edited July 2013
    That's really something different. I have no idea what would cause that, unless there is some tool running that's supposed to do that with 3D games.

    Does it still look like that if you switch to windowed mode by pressing Alt-Enter?
  • snake83snake83
    edited July 2013
    I'm also experiencing the same problem, it looks like the game is in 3d but without the glasses, don't know to rectify this?
  • DjNDBDjNDB Moderator
    edited July 2013
    snake83 wrote: »
    I'm also experiencing the same problem, it looks like the game is in 3d but without the glasses, don't know to rectify this?

    I have no clue yet, but if you also post your support tool data i can look if i find anything in common.
  • snake83snake83
    edited July 2013
    still cant play this game as it still showing like it is in 3d. I cant believe no one knows how to rectify this
  • Arcade GameArcade Game
    edited July 2013
    i cant believe a game was released with this many problems. god knows new games have bugs nowadays, but there are hundreds of threads of problems with this one game. was it rushed out in a month? no beta testing?
  • Arcade GameArcade Game
    edited July 2013
    so nobody has an answer? all this time, all the help for everything else, but not this? funny, the same thing happened with another game. i ran it in a window, not fullscreen, and it worked. but not walking dead. anyone have a clue or what
  • DjNDBDjNDB Moderator
    edited July 2013
    Have you checked in the Nvidia control panel to make sure that "stereoscopic 3d" is disabled?
  • snake83snake83
    edited July 2013
    :
    DjNDB wrote: »
    Have you checked in the Nvidia control panel to make sure that "stereoscopic 3d" is disabled?

    Yessss that was it, I disabled "stereoscopic 3d" and it worked:) thanks so much now I can finally play 400 days!:)
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