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Game won't launch after purchasing 400 Days

TomBossTomBoss
edited July 2013 in The Walking Dead - PC/Mac Support
Hi,

when I purchased 400 Days yesterday, Steam downloaded the additional files. But I can't get the game to launch. Everytime I try to start it, it crashes with the message "WalkingDead101.exe has stopped working."

Here are a few things that I've tried already:

- Verifying the game cache
- Reinstalling the game
- Repairing the Steam client
- Reinstalling Steam
- Installing DirectX manually from the game folder
- Disconnecting my internet connection
- Deactivating my firewall and/or anti-virus software
- Joining/leaving the newest steam client beta
- Updating my graphic drivers

I'm attaching my support information gathered by the PC support tool.

Thanks for any help in advance!

TomBoss

Comments

  • DjNDBDjNDB Moderator
    edited July 2013
    Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.
  • TomBossTomBoss
    edited July 2013
    My Steam.exe was actually in compatiblity mode for Windows Vista. I don't remember setting that option... weird.

    Anyway, the game launches now after deactivating the compatiblity mode. Thanks a lot for the quick help!
  • maseomaseo
    edited July 2013
    I checked this stuff and it's still not working. I also performed a checked using regedit as instructed by Steam. Some other discussion board hinted that it might be a controller issue, so I unplugged mine - even though it wasn't the same type. Nothing is working.
    Sometimes it comes back with a message saying that the app is already running. Task Manager shows nothing.
This discussion has been closed.