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iOS pack purchase Problem!

iEsaiEsa
edited July 2013 in Shopping or Activation Support
Hi, i've Just bought the 2-5 + 400 days pack for the TWD game, it was charged to my account but the app keeps selling me the pack and don't let me play (or download) the episodes!!! What do I have to do???

I have redeemed the purchase but it doesn't seem to do anything!

Comments

  • GunnarE12GunnarE12
    edited July 2013
    I came on the forum to see any remedies and obviously not. It doesn't seem that emailing them helps either because we will get a bullshit automated response. Hopefully someone comes across our issue.
  • StluciangirlyStluciangirly
    edited July 2013
    My iTunes account was charged $19.99 and yet it's still telling me I have to buy the next episode. Help!! Shouldn't there be an easier way to contact these people .
  • GunnarE12GunnarE12
    edited July 2013
    Waited until today to try again almost 24hrs and nadda....Maybe if we continue putting something on this thread it will build enough responses for someone to look at it from Telltale...Worst case I'll file a complaint with the BBB, they have to respond to that...
  • StluciangirlyStluciangirly
    edited July 2013
    Has anyone has this problem resolved? I haven't.
This discussion has been closed.