›

Purchased multipack but no games

JeremyGoinsJeremyGoins
edited October 2013 in The Walking Dead - iOS Support

I just purchased the multipack + 400 days, my in app history shows $30 worth of purchases and no new episodes. Help?

Comments

  • JeremyGoinsJeremyGoins

    I was charged $60 in all for a $20 multipack. Help!?

  • JenniferJennifer Moderator
    edited October 2013

    For the first question: Did you try clicking the button to purchase the multi-pack again? When I reinstalled my game on my own iPad, I was able to get the other episodes to download by doing this. Don't worry, you won't be charged again, since the application will recognize that you purchased the pack since your purchases are tied to your iTunes account.

    For the second: It sounds like something went wrong with the iTunes purchase process. Contact Apple support and they should be able to refund the excess charges.

This discussion has been closed.