›

can't play the game

sudipto007sudipto007
edited November 2013 in The Wolf Among Us - PC/Mac Support

whenever i am trying to play the game a box appears and saying to login with your telltale username and password same happening with the walking dead game after entering the details nothinh is happening saying can't communicate with telltale

Comments

  • DjNDBDjNDB Moderator

    Please change your password on the settings page, and only use the characters from the set A-Z a-z 0-9 in the new password. Then try logging in with username and password again.

    If that doesn't work, please delete the Login data from the registry.

    First, open a command window.
    Windows XP: Go to your start menu and click on run. Type in "cmd" and press enter
    Windows Vista / 7: Press the Windows key. Type in "cmd" and press enter
    Windows 8: At the start screen, type in "cmd" and press enter

    Then copy the command line below and paste it into the command window, press enter, and confirm the question:
    REG DELETE "HKEY_CURRENT_USER\Software\Telltale Games\Launcher"

    If you still can't log into the games, please write an E-Mail to support@telltalegames.com. Include the E-Mail address you used for your TTG Account and full name so they can look up your account.

This discussion has been closed.