Cant communicate with Telltale servers

Bought TWAU from GMG and dispite being bummed that I didnt get a steam code outta the $ I paid, I cant even play the game because upon downloading and running it asks for me to login, which I do and then it tells me "Cant communicate with Telltale servers". I tried typing the wrong password on purpose and it recognizes that the password is not correct so it is communicating with the servers, just not when I actually enter my login details correctly.... I'm super glad Telltale decided to handle all this activation themselves and not use good old reliable steam, theres some good listening to the voice of the customer, probably will have to just rebuy the game again on steam to get it to work.

Comments

  • DjNDBDjNDB Moderator

    That's a known issue with certain characters in the password. Please change your password on the settings page, and only use the characters from the set A-Z a-z 0-9 in the new password. Then try logging in with username and password.

  • my password only has characters from that set...

    DjNDB posted: »

    That's a known issue with certain characters in the password. Please change your password on the settings page, and only use the characters from the set A-Z a-z 0-9 in the new password. Then try logging in with username and password.

  • DjNDBDjNDB Moderator

    Did you use the username instead of the e-mail address as login name?

    If you still can't log into the game, please write an E-Mail to support@telltalegames.com. Include the E-Mail address you used for your TTG Account and full name so they can look up your account.

    mogura posted: »

    my password only has characters from that set...

  • edited December 2013

    email initially and then username, changed passwords 5 times, no good. uninstalled it. whatever, can i at least get a thank you for taking my money? should have bought on steam. EVERYONE WATCH OUT! game is probably good, but good luck getting it to work if you get a rip off telltale code.

    DjNDB posted: »

    Did you use the username instead of the e-mail address as login name? If you still can't log into the game, please write an E-Mail to suppo

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