Will not even start
I just purchased episode 1 of TWAU on my iPad Mini and when I click on the app my screen goes black for about 5 seconds (sometimes I see "loading" at the bottom of the screen) and I am immediately returned to my ipad home screen. Hope this is fixed soon. I have tried deleting and re downloading the game, doesn't fix anything.
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I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) After deleting and re downloading the application, please turn off your iOS device for at least three minutes before attempting to play the game again.
THAT WORKED! I hope everyone with the same problem reads that! Thanks
does not work for me. :-(
Are you experiencing the same issues as the original poster? What iOS device are you using to play the game? Can you please provide the iOS version you currently have installed on your device?
Yes, exactly the same issues. I have an iPhone 5S 32 GB. iOS 7.0.4 installed. And i have plenty of crashlogs if you want some...
If closing all of the background apps did not solve your solution, please try deleting and reinstalling the app. If the issue persists, you can also try restoring your device to the factory settings, as there may be a changed setting causing this issue. I apologize for the inconvenience.
I closed all the background apps. Same issue. I deleted the game and reinstalled. Same issue. Black screen then back to home screen. I don't have any interest in restoring my iPad Mini to factory settings as every other app/game has worked and I am not the only one with this issue. If this is your only solution, how can I go about getting a refund? Thanks.
Please make sure to turn off your device for a couple minutes after installing a fresh version of The Wolf Among Us. This will clear the device's cache. Make sure all background apps are closed as always, and restart the device, then try to launch the application again. I apologize for the inconvenience.