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TWD Season 1 Crashes on start

tnotbdclxvitnotbdclxvi
edited December 2013 in The Walking Dead - PC/Mac Support

After the screen goes black, a low-res mouse cursor appears for two seconds then the game crashes to desktop.

Problem Event Name: APPCRASH
Application Name: WalkingDead101.exe
Application Version: 2013.4.4.20609
Application Timestamp: 515df55b
Fault Module Name: StackHash_091e
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 091e
Additional Information 2: 091ed6c8f5bca1050b84cb0bce618c88
Additional Information 3: e52b
Additional Information 4: e52ba6ef41416ea6f9e464a7e00cdb86

Comments

  • DjNDBDjNDB Moderator

    That exception code shows up when steam is running in compatibility mode.

    Please check the properties of the Steam.exe, your Steam icons, and the games .exe files, and disable any compatibility mode settings.
    Sometimes compatibility mode is checked, but is grayed out. Then you have to click on "Change settings for all users" at the bottom to disable the checkbox.
    Afterwards try if the game works.

    If you made absolutely sure, that the method mentioned above didn't work to disable it, you can try disabling it in the registry. Then restart the computer and try running the game again.

This discussion has been closed.