Big problems ! I need help !...

I am playing from season 1 .The first problem I have is in the drug store behind the woman Carly where there is a candy bar /energy bar that I can't grab or select....the icon to grab it when I scroll over it is not there although I have no problem grabbing the other candy/energy bars in the drug store.

The second problem and most annoying of all is when I finish episode one, abandoning the unobtainable candy bar I move on where the episode ends.If I try to carry on to episode 2 the screen grows black.However I can see the inventory with only the fire axe in it..The music/theme song from the end of episode one is constantly playing in the back ground when this happens (which is all the time !).I simply can not move on to episode 2 from my carry on saved game from episode one.

I have tried re~installing the game with cloud saving on and off and I have tried replaying episode 1 more times than I can count (grrrrr). I have tried verifying the integrity of the game cache . I have not moved on from episode 1 !!!!!! I'm using a PC with Windows 7

Comments

  • here is my info and event log data file download link http://www.sendspace.com/file/sxl5fx

  • DjNDBDjNDB Moderator

    I don't see anything unusual.

    Please disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates" and remove the checkbox from "Enable Steam cloud synchronization for TWD).

    Then rename the savegame folder
    %USERPROFILE%\Documents\Telltale Games\The Walking Dead\
    And try if you can start Episode 2 directly in an empty save slot with random decisions.

    If that doesn't work either, please download and run the support tool again. I updated it recently.

    Mick_Chimes posted: »

    here is my info and event log data file download link http://www.sendspace.com/file/sxl5fx

  • i dont have a save game folder i just have 59 .save files in the TWD folder. should i rename them all or delete them or put them in a folder?

    DjNDB posted: »

    I don't see anything unusual. Please disable steam cloud for TWD (In Steam, right click TWD and select "properties". Open the tab "updates"

  • DjNDBDjNDB Moderator

    I didn't write that clear enough.
    In the Windows explorer open
    %USERPROFILE%\Documents\Telltale Games\
    and rename the "The Walking Dead" folder to "The Walking Dead backup"

    Then try starting Episode 2 directly in an empty save slot with random decisions.

    Mick_Chimes posted: »

    i dont have a save game folder i just have 59 .save files in the TWD folder. should i rename them all or delete them or put them in a folder?

  • I was able to progress from episode 1 to episode 2 now which is good but i still cant pick up the energy/candy bar. here is my new info and event log data file download link: http://www.sendspace.com/file/eg88af

    DjNDB posted: »

    I didn't write that clear enough. In the Windows explorer open %USERPROFILE%\Documents\Telltale Games\ and rename the "The Walking Dead" f

  • DjNDBDjNDB Moderator

    Sorry, I don't know what to do about the energy bar.

    Mick_Chimes posted: »

    I was able to progress from episode 1 to episode 2 now which is good but i still cant pick up the energy/candy bar. here is my new info and event log data file download link: http://www.sendspace.com/file/eg88af

  • O.k ...can you advise me whether the candy/energy bars have any significance or whether it is irrelevant to the game and just optional to collect them (Especially the one behind Carly at the drug store.)....do the bars have anything to do with the story or the survivors in anyway what so ever ? .

    DjNDB posted: »

    Sorry, I don't know what to do about the energy bar.

  • DjNDBDjNDB Moderator

    I don't know these details, but it shouldn't cause problems.

    Mick_Chimes posted: »

    O.k ...can you advise me whether the candy/energy bars have any significance or whether it is irrelevant to the game and just optional to coll

  • TelltaleMikeTelltaleMike Former Telltale Staff

    To answer your question, the candy bars are only used to give to the survivors in the drug store. If you give them to someone, that person will react to it, but if you have progressed past that point, I wouldn't worry about it too much.

    Mick_Chimes posted: »

    O.k ...can you advise me whether the candy/energy bars have any significance or whether it is irrelevant to the game and just optional to coll

  • FWIW I've had this happen to me in both the Xbox 360 version and the PC version.

    The perfectionist in me is going insane :P.

    To answer your question, the candy bars are only used to give to the survivors in the drug store. If you give them to someone, that person will react to it, but if you have progressed past that point, I wouldn't worry about it too much.

This discussion has been closed.