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Can't get past 'Connecting'

srinivas1015srinivas1015
edited December 2013 in The Walking Dead - iOS Support

I have successfully bought episodes 1-5 + 400 Days all separately and could even download episode 2 yesterday. But today, I can't get past the 'Connecting' screen. My internet is working, all restrictions are off, parental protection is off, I signed out and in to my App Store account and even rebooted my iPad. But it's still not working.

Please help.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Have you tried updating the app? Also, you can try closing all/any apps in the background. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them).

    If the issue persists, you can also try turning off Wi-fi before starting the app, and see if that fixes your issue.

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