If you have purchased The Walking Dead Season One or Season Two on an iOS device and it is not opening, please try closing the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game.
If none of these suggestions fix your issue, and/or you are looking for a refund, unfortunately we can not offer a refund for any purchases made through the iTunes store. You will need to contact iTunes Support for further assistance.
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If you have purchased The Walking Dead Season One or Season Two on an iOS device and it is not opening, please try closing the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game.
If none of these suggestions fix your issue, and/or you are looking for a refund, unfortunately we can not offer a refund for any purchases made through the iTunes store. You will need to contact iTunes Support for further assistance.