Can' t access game
Mega Multi Pack
Provider Name: Telltale Games
Track IDs: []
Purchase Date : 2013-12-07 07:32:37 Etc/GMT
Purchase Device : iPad
Comments : I purchased _ played this game frequently , but now I can not access it
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Comments
By access it, do you mean the app crashes when opening? If so, please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7, double tap the home button and swipe up on the open apps to close them)
Also, please turn off your iOS device for at least three minutes before attempting to play the game. This will allow the devices system cache to clear.
If these suggestions don't work, can you please clarify what generation iPad you have?
I'm having the same problem. I have an iPad mini iOS 7 and both games keep crashing. I have tried what you said and it didn't work. When I went to the reviews on the games this seemed to be happening to a lot of people. I was wondering if there is anyway I can get a refund.
If you have closed all background apps, and have restarted the iOS device, please try deleting and reinstalling the app, and then restarting the iOS device one more time.
If the issue persists, and you'd prefer inquiring about a refund, please contact Apple's iTunes Support for further assistance. I apologize for the inconvenience.