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Issues with Save Files from Season 1

AllieOxenFree18AllieOxenFree18
edited December 2013 in The Walking Dead - Season 2 - Xbox 360 Support

I've been reading through other posts to try to remedy my problem, but it seems as though there hasn't been a solution addressed yet. When I go to begin Season 2, the game says that it is "unable to locate a save file" from the previous game. I have played through every episode--including 400 Days--in their entirety, and I have checked and double checked my hard drive to make sure the save files are there. I also uninstalled and reinstalled Season 2, but I am still having the same issue. I don't want to start the game with random choices. Does anyone have a solution for this issue?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you haven't already, please read over the forum sticky for importing Season 2 saves here:

    http://www.telltalegames.com/community/discussion/53824/season-2-save-import-faq-please-read

    If you are still having problems, can you clarify if your cloud saves are enabled, or are your saves only on your hard drive?

  • AllieOxenFree18AllieOxenFree18

    This was the first post I read, and I was still having issues, which is why I made the post. I have the save files from S1 saved to my hard drive.

    TelltaleMike posted: »

    If you haven't already, please read over the forum sticky for importing Season 2 saves here: http://www.telltalegames.com/community/discuss

  • DjNDBDjNDB Moderator

    I can take a look.

    Please follow the instructions to run the TWD Support Tool and post the download link to the resulting "TWD_support_data_pc.zip" or "TWD_support_data_mac.zip" to your next reply in this thread.

    AllieOxenFree18 posted: »

    This was the first post I read, and I was still having issues, which is why I made the post. I have the save files from S1 saved to my hard drive.

  • AllieOxenFree18AllieOxenFree18
    edited January 2014

    I installed the "app", however it is scanning my computer, while my game is saved onto my Xbox. How is this going to help?

  • DjNDBDjNDB Moderator

    Sorry, I must have missed that this is in the xbox forum, so my suggestion was useless. Sadly I don't know much about consoles.

    AllieOxenFree18 posted: »

    I installed the "app", however it is scanning my computer, while my game is saved onto my Xbox. How is this going to help?

This discussion has been closed.