I want a refund for my season pass

edited December 2013 in The Wolf Among Us

I may not be entitled for you to move faster with your game or for you to give me rightful updates on the delay. However I am entitled to a refund if I am dissatisfied with your services and so far I am.

Comments

  • I am sure most people agree that Telltale's lack of communication about the delay is unprofessional and irritating at best. Hell, I wonder why they are developing two new projects based on big franchises when they can barely keep up with their current games. So far we have only been given an "update" which included a measly two pictures that barely reassured anyone of any sort of progress on Telltale's part. We also have an ambiguous "early January" update, which may only just be another update and not the release of the game. All of this is reason enough to be mad. But you cannot receive a refund because when you purchased the season pass it stated "No Refunds" or something like that in small print. You basically have two choices. Remain bitter and resentful at Telltale and refuse to purchase any more of their games, or frustratingly stick around like the rest of us and wait until Telltale gets their shit together. I recommend the latter, because TWAU is so far amazing and when the second episode is finally released you will probably end up wanting to play it anyway.

  • You can contact the BBB, and ask them for a refund. It may not work. But it is a choice.

  • edited December 2013

    If you desperately want a refund, asking for one on their foru-COMMUNITY is the wrong way to go about it, since the Telltale staff don't tend to visit here. Try getting in touch with Support, that might be a better shot.

    I seriously doubt they'll actually GIVE you a refund just because you're dissatisfied with a game though, in much the same way a real-life Video Game Store won't give you a refund on a game you bought just because you played a bit of it and didn't like it.

    The delay for episode 2 sucks. It does. I feel it almost as much as you (though I'll admit my ever-increasing backlog of other games is somewhat dulling my irritation a great deal, stupid Steam sales). But I can almost guarantee that it won't be enough to get you a refund. You're welcome to try though - let us know how you get on.

  • I don't know how true it is but on the wolf among us wiki it says episode two will be released on psn on 7/1/14 and xbox and pc on 8/1/14

  • WTF no way. That's 10 months of waiting for the people who bought the game on the first day, I'm positive that those release dates aren't correct.

    Dan26Shake posted: »

    I don't know how true it is but on the wolf among us wiki it says episode two will be released on psn on 7/1/14 and xbox and pc on 8/1/14

  • That's the foreign date format, it means the 7th and 8th of January.

    Dan26Shake posted: »

    I don't know how true it is but on the wolf among us wiki it says episode two will be released on psn on 7/1/14 and xbox and pc on 8/1/14

  • User wikis aren't reliable. Wait for Telltale to give a date.

    Dan26Shake posted: »

    I don't know how true it is but on the wolf among us wiki it says episode two will be released on psn on 7/1/14 and xbox and pc on 8/1/14

  • *rolls eyes *

    Non-american date system mate.

    Almost everywhere other than America people use the more logical DD/MM/YY order. Whoever came up with MM/DD/YY is slightly strange.

    KAnemo posted: »

    WTF no way. That's 10 months of waiting for the people who bought the game on the first day, I'm positive that those release dates aren't correct.

  • I can't see that on any of the wikis..

    Dan26Shake posted: »

    I don't know how true it is but on the wolf among us wiki it says episode two will be released on psn on 7/1/14 and xbox and pc on 8/1/14

  • Yeah I never understood why they used that method

    Flog61 posted: »

    *rolls eyes * Non-american date system mate. Almost everywhere other than America people use the more logical DD/MM/YY order. Whoever came up with MM/DD/YY is slightly strange.

  • oh i see. thanks for clearing that up

    Flog61 posted: »

    *rolls eyes * Non-american date system mate. Almost everywhere other than America people use the more logical DD/MM/YY order. Whoever came up with MM/DD/YY is slightly strange.

  • @Flog61

    They use it as a form of valued progression. Months have the lowest amount of numbers, days, then years. So it forms a progressing amount.

    12/31/1990

    unlike

    31/12/1990

    Which to me is just confusing. It's like an upside down pyramid.

    Flog61 posted: »

    *rolls eyes * Non-american date system mate. Almost everywhere other than America people use the more logical DD/MM/YY order. Whoever came up with MM/DD/YY is slightly strange.

  • Prepare for the worst and hope for the best I guess. Damn it I should've went to the community first before buying TWAU, but the game looks promising didn't even bother doing my research on it. Oh well I failed like a n00b.

    KAnemo posted: »

    WTF no way. That's 10 months of waiting for the people who bought the game on the first day, I'm positive that those release dates aren't correct.

  • I think the idea is that it's in the order you would say it if you were saying the date. So "January 2nd, 2014" becomes 1/2/2014. I don't know if that's the real explanation, but it's the only one I can think of that makes sense.

    Flog61 posted: »

    *rolls eyes * Non-american date system mate. Almost everywhere other than America people use the more logical DD/MM/YY order. Whoever came up with MM/DD/YY is slightly strange.

  • Learn something new everyday. I thought it was mm/dd/yy everywhere and always assumed it was a dumbass that posted stuff like 22/1/14. Now I feel like the dumbass lol

    skullzz posted: »

    @Flog61 They use it as a form of valued progression. Months have the lowest amount of numbers, days, then years. So it forms a progressing

  • Telltale only has the licenses for those games. They already stated they try not to take on more than two projects at a time and also stated that they will not begin work on those games until TWAU and TWD are done. The plan for Borderlands and GOT is that they assign a TINY team to each project for pre-production stuff, characters, rough story, stuff like that. They won't actually start working on those games probably until the end of this year.

    I am sure most people agree that Telltale's lack of communication about the delay is unprofessional and irritating at best. Hell, I wonder why

  • Yeah in the UK we would use 02/01/14 as in the 2nd of January 2014. US uses January the 2nd (01/02/14)

    I think the idea is that it's in the order you would say it if you were saying the date. So "January 2nd, 2014" becomes 1/2/2014. I don't know if that's the real explanation, but it's the only one I can think of that makes sense.

  • But in terms of actual time length, MM/DD/YY is ALSO an upside down pyramid.

    skullzz posted: »

    @Flog61 They use it as a form of valued progression. Months have the lowest amount of numbers, days, then years. So it forms a progressing

  • edited January 2014

    I think the order you say it in is more likely to have first come from the order you note it.

    I think the idea is that it's in the order you would say it if you were saying the date. So "January 2nd, 2014" becomes 1/2/2014. I don't know if that's the real explanation, but it's the only one I can think of that makes sense.

  • I dont' think it's strange, it's just said in different ways in different places. Americans would say 'May sixth, twenty-fourteen' (5/6/2014). In the UK we'd say 'Sixth of May, two-thousand-and-fourteen' (6/5/2014). Tomayto tomahto. Just my two cents. Or pence.

    Flog61 posted: »

    *rolls eyes * Non-american date system mate. Almost everywhere other than America people use the more logical DD/MM/YY order. Whoever came up with MM/DD/YY is slightly strange.

  • JenniferJennifer Moderator
    edited January 2014

    As Darth Marsden said, contact support@telltalegames.com. There's not much that can be done in this section of the forums, as the Telltale support staff are the only people who can help you with that.

This discussion has been closed.