Season 2 - Character Textures are Black?
My game is fine right up until the "Previously on..." ends. Then every character texture becomes black. Skin, clothes, everything but hats, eyes and guns. Just pure black. Everything runs right. It's just not displaying the most important textures, and I can't really play it without seeing peoples' faces.
I looked around online and apparently it's a problem with older video cards. People are saying to shut off shadows, but that's not in the options in Season 2.
Is there a way to shut off the shadows somewhere? Or to fix this in another way?
Here's my support tool feedback, if that helps: http://www.sendspace.com/file/i8s3j1
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It's a known issue with some old Nvidia cards.
Run the game exe file from 3D-Analyze (use option "emulate HW TnL caps" ) and Chars texture be fine.
For season 1 if grass\tree are black - helps turn first option in game to low quality.. but then cursor and print are black
for that.. again helps 3D-analyze (option "force high precision pixel shader") and all be fine on low quality.
Thank you for posting the extra information. I will make sure to pass it along to the team.
i have the same problem too i have tried to 3d analyze it but when i click run it wont load up so can you please suggest any other things please
I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:
http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering
After receiving the information from your support tool, I will be able to assist you further.
did you mean the link to the site with the file in or do you want me to send it to you but i need an email sorry im not the best at computers
LINK: https://www.sendspace.com/file/4pp8qa
ps i bought it off steam
pps is there a way to nominate this game for the best game of the year if not please give my thanks to your team you sure know how to make people cry :P
After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 248mb of dedicated memory. Your computer uses an integrated graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.
You can also try changing the game's resolution and graphics settings to a lower setting, and then continue the episode, and see if your issue is resolved.
it says my graphic card is up to date i tried changing the resolution and it didnt work any other ideas
Below are a few more possible solutions(you may have tried a few, but I will provide all of the potential solutions below):
1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS
2) Restart your system
3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.
4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)
5) Run the game as admin
6) Run the game in compatibility mode (right click on game, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)
7) Reinstall the game
8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)
9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)
10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)
it is just episode 1 so i dont knoww about that but il keep it
Guyzz.........same problem here...when I opened in the beginning it popped up with this prob.......could not initialize direct 3d......what to do?......................done with with compatible windows 98/me......3d analyzer....having directx9.0.......any soultions......plzzzzzz...
Please install and run the DirectX End-User Runtime Web Installer to make sure Direct X is auto updated to the latest version, and you should then be able to start the game.