Black Screen problems

I've gotten The Walking Dead S1 on steam and it will pull up a black screen. I can still hear the sounds of the main menu but i only see the black screen.
Here is the support tool info http://www.sendspace.com/file/36oe41
Help would be much appreciated.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, but you've seemed to have uploaded the Support Tool itself. Please run the Support Tool file again. When you run the tool, a command window should show up, and start collecting the necessary data for us to help you. You can run the tool straight out of most browsers after downloading it. Make sure to wait until the tool is completely finished and outputs the file that you need to upload. Here is the link to the Support Tool again if you need it:

    http://www.telltalegames.com/community/discussion/44150

  • Ok, sorry about that. Here is the actual info http://www.sendspace.com/file/oiprgy

    I apologize for the inconvenience, but you've seemed to have uploaded the Support Tool itself. Please run the Support Tool file again. When yo

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your system information, I noticed that you have an integrated graphics card on your laptop. We do not recommend using integrated graphics cards for playing our games, and unfortunately your computer's card does not meet the minimum system requirements to play the game. I apologize for any inconvenience this causes you.

    ThirdPrince posted: »

    Ok, sorry about that. Here is the actual info http://www.sendspace.com/file/oiprgy

This discussion has been closed.