Blank Screen on Launch of Game
I purchased the game from this site it self and downloaded the Setup file from the mygames link.."WalkingDead100_v3_Setup.exe" is the file name of the setup i downloaded...I then ran the setup followed the installations steps and when it asked me to Play Now! I clicked Finish now the only thing I see is a Black Blank Screen...and nothing comes up..when I try my Volume Controls from the keyboard I can see it moving but the Game does not load...
Im using a Windows 8 64 Bit Computer with 4 GB Ram and 1 TB harddrive..any help on this please..
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I apologize for the inconvenience. It sounds like it may be a display error. Please try launching the game again, and changing the game to Windowed Mode by using the shortcut (ALT+Enter) to change it to Windowed Mode. If you are now able to see the game, then please lower the graphics resolution, and you can change it back to full screen if you like. If you are still seeing a black screen, you may need to update your graphics card's drivers to the latest version. If updating your graphics card drivers does not solve the issue, please contact our Support Staff at Support@telltalegames.com for further assistance regarding your issue, and make sure to include your DxDiag in your email to Support.
For PC: (To send a DXDiag, click the Start menu, click Run, and then type in DXDiag and press enter. After it loads, click Save All Information and save the file where you’ll be able to easily find it.) Please then attach the file to the email you send.
Thank you Mike but it has been solved now..thanks for the Help
Ok. I solved this by following these steps.. Im mentioning it here so that it helps others who face the same issue..
1) Launch the game when the blank screen appears hit Alt + F4 to force close the Game..
2) Windows 8 will automatically launch a box saying did this program work correctly..you select No.
3) Then it will start the Troubleshooting Steps..there would be 4 checkboxes which will say something like Did this Application work in the earlier version of windows, does the Application work but does not display correctly etc.. check all of them (Thats what I did after trying to check only the Worked in Earlier Versions which did not fix the issue)
4) Windows 8 will automatically make some changes to the File Properties like Compatibility Settings, Running under some DPI (Dont know what that means) , and Setting Administrator Permissions to the app (I taught this might be important as the Game needs access to the internet to login and download content)
5) Once your done with this the Window will prompt you to launch the game you will get the UAC dialog box for which you say Yes and then the Game Starts working..
You're welcome. Enjoy the game!
Already doing..Finished off the First Season Episode 1 and took a little break till the download completes